Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges
I would be able to work 6hours per day maximum. I have experience in Customer care and i would be glad to help you. I will be working remotely . You can either provide a platform for the calls or i can use skype call bundle.
I got a good experience in the customer service field for more than 5 years in many countries and I know the keys, requirements, and duties of this job.
Hi
This is Christopher Pangilinan from GV Infinity Global Services. We are
interested to submit applications of qualified candidates for your company
requirements.
Please advise your most convenient time and contact details so we could
discuss further.
Kind regards
Christopher Pangilinan
I have four years experience in BPO, handling customer's complaints via phone(voice) or email. I can provide excellent experience within short period of time and with high quality. I'm familiar with shipping concerns, tracking number of order and cancellation or processing some orders. I have excellent english communication skills.