Create simple Asterisk PBX call overview

We already have AsteriskNOW server for helpline / youth support. But we need some integrated software for following things: 1. See call lists and numbers, see repeating callers 2. Ability to fill-in information about on-going call - custom data fields as gender, age, help topic, location etc., which may be revealed during conversation. Something like google forms with predefined information, just to be filled in for storing on long-term basis AND each information should be linked to caller ID. 3. Ability to search through this information 4. Ability to see previous information from same caller ID I know there is some CRM's as Sugar etc., but our purpose is not to sell things, but to fully oversee incoming call information and statistics. It should be something between advanced contact management and CRM. I don't have wire frames yet, but if you are ready to start work, I can do them more quickly.