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Call Center software

This project received 30 bids from talented freelancers with an average bid price of €819 EUR.

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Employer working
Project Budget
€250 - €750 EUR
Total Bids
30
Project Description

Hi Dear Dvelelopers We need to Develope software for call centers Compaings

Call Center Software

-Web-based applications

-Outbound & Inbound call handling abilities

1-OUTBOUND

-Outbound Providers

i-setup provider from web UI

-uploade list of Phone numbers

-Count phone numbers uploded

-Set Call ID,s list

-Dial numbers Randomly

-Phone numbers from uploded list correct data save in database (for make always correct and active numbers database)

-Outbound (Playback when some one answer call) Call Hangup Random Duration (10-20sec..)

-Show live outbound calls

- Final Report Total Calls Answerd un answered min acd

Inbound call

web UI

-SIP Agents

-inbound calls transfer to Agents

-Inblund calls Transfer to IVR

-Inbound Calls transfer to IP(other call center)

-Show live Inbound calls

- Final Report Total Calls Answerd un answered min acd

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