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Chat Support System

Features:

Back End (agents and Managers)

Multiple Agents and Managers (Agent just chat, manager can make assignations an see stats/logs)

Assignations (the managers can assign the chat to a Free Agent)

Agent Status (Bussy, Free and Offline)

The agent can Select the chat to start. (no assignment needed)

Auto change of status when the Agent start with a chat

Visual and Audio Alerts in Panel

One Agent for One costumer to chat (prevent two agents chat in the same customer window)

Predefined Responses (like… “Wait please I’m searching for your answer”)

Back End (varius)

Resume of every chat.

Automatic save the info of the costumer (name and email)

Client History

Embed Script to put customer chat window in wordpress or some page easily.

Show the Satate or country generated by iP*

Agents can create “Notes of Incident” to resume the problem or share the action to resolve. This is only a space like a little note with title, name/email of the customer, and description.

Back End (stats and reports)

List of Chats. Filter by: day / week / month / year / Agent

Track time of every chat.

Resume of chat

Info of the costumer

Agent of the chat

List of Country or state of chat comes (taked from ip)*

List of Costumers

Name and email

Chat - Front-end

Option to share or upload Screenshots/images

Slide Chat window, from side or bottom of the page.

Audio Alerts

Name of the Agent

Form when all the agents are offline.

Rate Chat 5 stars Greate!

Facebook Login Integration

General

Html5 / PHP / MySql / Javascript (jquery or similar)

Responsive (some framework like bootstrap will help) Nice handling from tablets (backend Not phone friendly necessary but chat box in the front end yes)

White Labeling (posibility to change logo and title windows or similar)

Modern Browser compatible (No ie6 or oldest browsers)

*Not indispensable

Skills: HTML5, Javascript, MySQL, PHP, Software Architecture

See more: wordpress support email, wordpress help chat, windows action script, two page resume, stars of the month, stars for the month, stars bootstrap, slide share, same day resume, resume one page or two, problem stats, problem manager resume, logo customer support, javascript visual architecture, help with resume needed, greate a logo, free logo window, free logo framework, facebook customer support, email wordpress support

About the Employer:
( 0 reviews ) Philippines

Project ID: #6064894

15 freelancers are bidding on average $623 for this job

gopalvora

Hi I have gone through the details of your project and we find it well within our capabilities. I offer a wide range of services, including Web design, PHP/MySQL web application development, Open sources like Joo More

$515 USD in 15 days
(266 Reviews)
7.4
ssahilsl

Greetings!!!!Ready To Start Today. We have very good experienced in Web Design and Web Development. We have an expert team of Responsive, HTML, Graphic Design, Joomla, WordPress and PHP. If you wanted to see previous w More

$473 USD in 7 days
(103 Reviews)
6.9
mituld

Hi I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. I ensure 100% customer satisfaction so lets start Thanks

$494 USD in 15 days
(83 Reviews)
6.7
metodi25sl

we are company from Macedonia, Europe and can do the chat support system according your requirements.

$630 USD in 18 days
(80 Reviews)
6.3
techwelfare

hi we could do it perfectly with accuracy, please let us know if you want any clarification. if you want us to share our skill and previous work please initiate the chat by replying..

$657 USD in 10 days
(69 Reviews)
6.4
appsol9

Dear Client, SIMILAR WORK CAN BE CHECKED AT: [login to view URL] (chat functiionality) Responsive: [login to view URL] [login to view URL] [login to view URL] http:/ More

$773 USD in 20 days
(5 Reviews)
5.5
annaijobs

Hi, I take this opportunity to introduce myself. My name is Jeni and I am the BusinessDevelopment Executive of annaijobs. Understanding: 1. To build a chat support [login to view URL] project would cost 530 USD and 15 More

$526 USD in 15 days
(17 Reviews)
5.4
viworld

<<PLEASE DO NOT AWARD US THE PROJECT UNTIL WE FINALIZE COMPLETE DETAILS>> Respected sir > , VI World is Indian base company. You can see our work at [login to view URL] or in portfolio section. We provide best solut More

$252 USD in 10 days
(21 Reviews)
5.2
phamtech211

My team is really interested in this project as it is exactly within our scope of expertise: We are WEB application design & development experts. Please kindly visit our website [login to view URL] to learn more about us and More

$1444 USD in 30 days
(8 Reviews)
4.5
alltechinfohub

Dear Sir/Madam, We have gone through your requirements, & seen your specifications. We are glad to inform you that We are a company consisting a team of Well Experienced : 1. Word-Press Developers 2. Magento e More

$405 USD in 10 days
(15 Reviews)
3.9
kevalthacker

Hello Sir, How are you?. We can able to do this [login to view URL] have already this kind of Chat System [login to view URL] If you need then we can send you the demo link for testing. Let us in More

$555 USD in 10 days
(26 Reviews)
3.5
iMezied

I'm really interested in your project as it is exactly within my scope of expertise advance in PHP programming, and have experience in SEO I hope we can discuss more about your project to qualify your needs

$722 USD in 14 days
(9 Reviews)
3.4
vijaywebsolution

A proposal has not yet been provided

$515 USD in 10 days
(9 Reviews)
3.2
dharmipatel717

Hi, We gone through with requirement and we have done SIMILAR PROJECT in past contact us for FREE demo. SK Yy P :- [login to view URL] iPhone Portfolio [login to view URL] More

$252 USD in 3 days
(1 Review)
2.8
divinedreams

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0
vasudham2soft

Hello there, I had gone through your requirement and understand it completely. As it is a chat support system, I understand all the features mentioned by you of Agents and Managers. But I have few questions regar More

$750 USD in 40 days
(0 Reviews)
0.0
gnxtsystems

Hello, Hope you get this in best of your health. I would like to introduce gNxt Systems to you. We are an IT company dealing in software development. We can take any work in following areas: Wordpress, Drupal, PHP, More

$555 USD in 15 days
(0 Reviews)
0.0
BvblogicLuba

Hey! our team can fix your Chat. lets chat on skype to discuss it!)) Thanks Andrii p.s. some info about us: [login to view URL] [login to view URL]

$555 USD in 10 days
(0 Reviews)
2.6
ayoubadmob

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0
pointlogics

Dear Sir, we are pleased to inform you that we have studied all the requirements and can deliver the same to u .we already have similar work experience and have worked on similar projects in the past and can deliver More

$555 USD in 10 days
(0 Reviews)
0.0