- Orders processing,
- Database updates,
- Text/ phone support for customers and users,
- Text editing and book design,
- Contact (text, phone) the clients for demand details or offer information about the status of their order,
- Contact with partners and coworkers,
- Preparation of packages to be sent by courier,
- Weekly and monthly reports on your work and performance.
23 freelancers are bidding on average €449 for this job
I have an experience in customer support for more than 5 years in IT industry and also very good at maintaining database. Relevant Skills and Experience Customer support in IT industry for 9 years.
I have a 5 year experience as a Customer Service Representative. I know how to handle different kinds of customer. Having those experience would have an edge for this project.
Experience in Customer Service, data entry and similar jobs. I think that i would be from great help in this job. Dealt with same and similar jobs. Open to discuss further options.
20 years of rich, experience in achieving SLA, KPI following SOP for some of the big international clients managing their customer base and boosting up-sell, cross sell through Email, Chat and backoffice support