Analista soporte técnico - infraestructura ingles avanzado

POSICION POR 6 MESES! Responsible for the local operational execution and support of all local Infrastructure activities in the defined OPUs. This includes the local hardware activities, i.e. install, modify, add, remove, change of local devices (PCs, Mobiles, Printers, Servers, Storage, and Switches) and locally install software components, as well as the inventory management of the hardware assets, the execution of rollout projects on local level in alignment with global or regional [login to view URL] role requires proactive action in providing local infrastructure support and seeks support from regional colleagues in a virtual environment. He/she will be local contact person for fulfilling end user requests which also include troubleshooting and resolving issues within defined [login to view URL] local end user and VIP infrastructure hardware based on global standards and guidelines. Provide agreed service level to internal customers for local infrastructure [login to view URL] as a local infrastructure coordinator for service delivery and technology rollout. Accountable in the execution of the activities at the local/regional level:?IMAC/R activities for PCs, mobiles, Network printers on BI site.?IMAC/R related activities for remote offices.?Ensure IMAC/R working instructions are executed compliant.?Manual software installation based on request.?Local end user support for local legacy solutions in alignment with global topic owner.?Explanation of basic IT BI-guidelines to the end-users.-