Hi, I've been in the call center industry for about 5 years now, I was also promoted as a Team Leader due to my dedication and hard work. I was also able to siggest a process that was implemented by the clients so you can freally count on me and with me Being a Team Leader before I can say that I work under minimal Supervision. I have basic knowledge about excel as thats one the tools we have to save customers data for company's purposes.