Call Center Agent For Outbound B2B Campaigns in IT Industry (no sales)

The agent will be responsible for

- making outbound calls

- verifying prospects information (email/job title)

- offering a free White Paper (eBook) with industry research/specific valuable info about certain IT products sent over the email.

The agent will have a script where he/she will ask if the prospect wants to receive a white paper, confirm his email and job title, and ask couple additional questions about the industry provided in the script. Average time per call 2-3 minutes.

All software infrastructure (CRM+Dialer) and lists of contacts will be provided by the company.

Technical requirements:

- stable 10 Mbps or more Internet connection speed

- windows/Mac computer with Google Chrome browser

- USB Headset with noise cancelation feature

- silent working environment (without any background noise)


- Work from home

- Target country: USA

- Working day: 9am-6pm (EST-New York time)

- Performance bonuses and referral incentives

Paid breaks:

- Lunch: 1pm-2pm (EST)

- 30 mins personal breaks during the day

Skills: Customer Support, Leads, Telemarketing

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About the Employer:
( 0 reviews ) Kharkiv, Ukraine

Project ID: #18115010

6 freelancers are bidding on average $5/hour for this job


Hi There, My name is Kashif Naseem also known as Kash. I am working for the Telemarketing industry for more than 10 years now. I have done work for the IT companies in the past while speaking with IT professionals li More

$5 USD / hour
(5 Reviews)

Hello, I can work from home and work on the EST timings. I just have few questions regarding the job and the working days. Can we connect and discuss? Thanks Shael

$5 USD / hour
(0 Reviews)

Hello Good day. First of all please be inform you that i am working as a Telemarketing agent more than 8 years and i have perfect setup with call centre . Also have multiple seat. I can make unlimited calls to USA. More

$5 USD / hour
(0 Reviews)

Good Day IT Services Company, My name is Courtney Reid I am certified in Inbound Marketing and I have 6 years experience within the Customer Service Industry via Phone, Live Chat and Email (Tech Support: Panasonic, More

$5 USD / hour
(1 Review)

Hey! Our business center can provide you agents with experience in customer service, sales, prospect new customers, outbound experience overall! Why us? Why outsource? You will get premium customer service agent More

$5 USD / hour
(0 Reviews)

Hello there, My name is Manuel and being in customer service for almost nine years I have an amicable and professional telephone manner, and I have excellent listening, verbal, critical thinking, and written communi More

$5 USD / hour
(0 Reviews)