Hotel Service Use of Passive Verb Experience

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Hi, I’m Ayumi and a native Japanese speaker. I’ve worked as a receptionist and waitress at hotels in Japan. But looking back, I can come up with few passive verbs sentences used in the service. Here‘s some... We’re fully booked. 満室です。 Will it be ready by tomorrow? It will be returned tomorrow morning. これは明日までに仕上がりますか。明日の朝お渡しできます。 If you can give me the detail, I’ll try to think more. Probably I think it is not only me but would happen to other Japanese as well. So I just wanted to let you know there’s few passive verbs that we can tell you. Also there’s no Japanese who’s bit to your task, you can talk to me if you need ideas. I’ll try to help you! Best regards, Ayumi