Need an Enlgish native speaker to do after sales phonce call service in USA

We are an overseas company selling products on Our office is not based in the US, so we need a local customer service representative to help us enhance service experience.

We need an English native speaker who’s living in the US to help us provide after-sales service by making phone calls to customers who left critical reviews or feedbacks.

Most common cases are customers received a faulty item and have left a negative review online.

Our goal is to deliver the best customer service experience by helping customer replace faulty items at our cost and eventually make them happy, so as to turn their low star rating review(1-2 stars) to a better rating (4-5 stars), and to make sure review contents be updated based on the new replacement item. You will need to: first study the negative review, communicate with us for a right solution, and then to make one or more phone calls to achieve this.

Qualifications of this job:

1. English native speaker who lives in the US.

2. Excellent communication skill and customer service skill, related job experience would be a plus.

Any interested freelancers please call us on Skype to introduce yourself.

Skills: Internet Marketing

See more: we need sales representative, we need a sales representative, study marketing online, service selling, selling a service online, sales representative us, sales representative job, sales representative in the usa, sales representative company, sales job usa, overseas freelancers, online sales representative service, online job for customer service, online job customer service, online customer service representative, online customer service job, need a sales representative, need a sales marketing representative, need an online job, marketing skill online, marketing sales representative, job in usa, freelancers speaker, freelancers overseas, freelancers com usa

About the Employer:
( 0 reviews ) China

Project ID: #10813670

4 freelancers are bidding on average $13/hour for this job

$12 USD / hour
(0 Reviews)

Thank you for giving me the opportunity to elaborate on how my services can to go to work for you. My Approach I am excited at the prospect of collaborating with you on this project. My years of helping other com More

$16 USD / hour
(0 Reviews)

Dynamic professional, experienced in IT solution sales and customer service. Employed by Northwest Airlines for 11+ years as a Customer Service Agent and had 2 weeks annually of techniques and problem solving methodol More

$16 USD / hour
(0 Reviews)

We are pleased to offer our services for this project. Our bid includes the time to understand your requirements, implementation and execution. Please check my profile for additional details you may want to know. Thank More

$8 USD / hour
(0 Reviews)