Three years of experience as an Editorial Project Manager at SPi Global that has successfully managed the production and publishing of 2 book titles and supplementary products for Pearson Higher Education. Also, 7 years of experience in customer service as a call center representative with last being a Tier 3 agent taking managerial calls. Proficient in Microsoft office such as Outlook, Word, PowerPoint, and Excel. My knowledge and experience leads me to believe that I am equipped with the right skills to make me a good candidate for the job.