Technical Support Associate

Hi, I am Mohana from India. I hold 5 years of experience in Technical Support & Email handling. I had been working with Dell, Symantec & Mcafee as Technical Support Manager where my responsibilities included assisting our customers in installing software, troubleshooting issues on their computers, and even fixing software issues, modem/network issues etc. So I possess the right experience. I have a strong command in English Language. I am well experienced in Non-Voice and Voice Customer Support and I very well know how to handle customers and how to draft emails professionally. I am very much detail oriented and a perfectionist. I guarantee 100% perfection and accuracy. Get back if interested. Mohana

Hello Dear, I would like to help you.I am comfortable with all 3 fixed, hourly & biweekly project. I read your project details & I agree with all the conditions mentioned in the description and able to start right now. so you can hire me to get a Quality Service. Thanks Tanaya

Hello, I'm doing non-voice virtual assistance. Between 2007 and 2012 I was working for a small USA software company as member of a virtual team - my tasks were ranging from testing and documenting software to customer support and preparing educational videos. Since 2013 I've been doing manual testing (having hands on experience in agile frameworks; UI/UX, functional, usability, database and regression testing of database-driven web and desktop applications). I'm m familiar with various online software tools like Office Online and Flow, G Suite, Moodle, Bugzilla, MantisBT, BrowserStack, SauceLabs, Visual Studio, Windows and Linux hosting, TeamWorkPM, Atlassian Jira, Buffer. My desktop system is running Windows 10 Home. I have an Android device and cabled Internet connection with over 90 MB/s upstream. I'm available for the job during one contiguous time block per day (maximum 6 hours daily). I'm familiar with working during EST business hours. I'd prefer to have a fixed price contract based on weekly milestone payments. My bid amount is set for 25 hours weekly (a 5-hour daily time block). In case of contracts requiring less than 25 hours weekly I'm doing estimates with 5 USD/hour. Looking forward to learning more about the job requirements, Ella Stern

Hi there I'm Francis, a Multilingual Technical or Customer Support well versed in handling customers queries via live chat, phone and emailing. i worked for call centers companies and online shopping stores and my main role has always consisted of sorting out customers concerns devices issue, parcel loss, wrong tracking number ......... I'm speaking both French and English language that enables me to have a huge insight on customer service operations and also i'm attentive to details, really comfortable and relax when comes to interfacing with irate customers and handling complex cases. I'm a team player, result driven person, grasping new processes so quick and i work with a minimum of supervision. I would like to join your project and showcase my skills, my competences and my know how. Regards,

I am a Computer Science engineer, with experience in writing/editing, internet research and proof-reading. I have experience in customer service as a help desk support executive and email handling, data entry jobs. I have taken pride in my writing and grammar skills, producing both creative and informative content, articles, stories etc. in a professional manner. Well, we could discuss on this job. I assure you of hard work and perfection. I am always open to new challenges. A self and a fast learner, professional and respectful.I have an excellent background in the areas of research writing and report writing, content writing, creative writing, technical writing having worked with them for many years for several people around the globe. If given an opportunity I would put in my best effort and benefit the company or an individual I am new to the freelancer with lots of experience in real time. My goal is to build a long-term career in home based jobs with opportunities for growth and to use my skills in achieving the client’s goal to provide 100% satisfaction.

I can complete your project within your budget and by the time you have specified. I look forward to receiving your response. Thank you

Will put in all my efforts and give more working hours if required. Will be upto the task. Relevant Skills and Experience I've worked as a support executive and customer service representative for clients such as keeper and EE

Hi there, My name is Sumit and I'm from a technical background. I did a 4-year course of bachelor in technology. I am an IT Support Engineer right now. Providing support to customers from all over the world. In ready for training on the weekends and I'm a fast learner also. Please contact me so that we can discuss further on this. Cheers.

A proposal has not yet been provided

I have technical support experience of 5 years in Accenture pvt limited which is multinational company . I also commuted to work and fix issues with in service level agreement. Relevant Skills and Experience I worked in multiple support project for 5 years and aware of the customer satisfaction importance

Hi, Thanks for sharing your requirement here at Freelancer and I will be more than happy to help you. Let me share with you my expertise. I am Nishit Mehta, Owner of small startup company with small team looking to get few clients so that we can grow and at the same time assuring you to get the great professional service and complete the project within given timeline along with proper documentation wherever necessary. I am currently working as Senior Network Administrator with 7 years of experience in designing, implementation and support of LAN/WAN Infrastructure. My team is mainly focussed on support,assembling,repair of desktop/laptop and all its accessories. They are handling various customers from last 5 years. We can start on your project immediately and let me know if you would like to discuss anything further with me. I will be working with you and handling your project till it completes. I am always available on Email and Whatsapp. We will be available more than 40 hours per week and able to start your project as soon as possible according to you. Thanks Nishit Mehta.

I'm a senior technical support analyst with extensive experience in handling inbound calls for hardware and software fixing, email troubleshooting, virus removal and other computer-related issues.

Yes,i want work on this project

Hello employer ! My name is Tuan. Honestly, I'm quite interested in this jobs. I hope that I could have opportunity to work with company. Thanks, Relevant Skills and Experience First of all, I am an IT and have 3 years working in my field. In company, I support user who can use computer and ensure the networking run effciently. Thanks

I am able to work as your requirements

Hi! I have seen your post here in freelancer for which you are looking for a customer support representative who has patience and technical background and I placed a bid for I know that this will be beneficial to both parties because I have been a customer support representative and in which we guide our customers on how to resolve technical errors on their end. Thank you so much.

Hello, I work for my Family that’s why I take my job very seriously and always look for a permanent and long term opportunity. I have perfect English grammar with strong technical skills. I have 4 years of experience in technical chat and email handling of US customers, which gave me excellent customer handling skills via text. I have provided support for a product Rabbit TV which is mentioned in my portfolio. I have also provided email support for an App builder software. I have provided email support for Wordpress plugins as well. I am doing support jobs only, thats why I keep very reliable internet connection with backup as well and power is not an issue in my place at all. I have backup for everything. I know the importance of working hours. I have never missed my shift due to disconnection of internet or power failure in my entire career of chat and email handling. I have 8 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. My technical background gives me the ability to learn very quick anything new. I am also available on phone with Skype, Whats app and email 24/7 for quick communication or any emergency. Thanks, Ehtiram

Dear Client, I’m very keen in the support project as mentioned, I’m dedicated and committed to a task once assigned to me, willing to work long hours Thank you, Warm Regards, Melvin

Hello, I have an ENGINEERING background and a diploma in IT. I am a fast learner, and have worked as a support staff for a gaming company. I came work the said time zone and will embrace this role with utmost dedication. looking forward to hearing from you.

A proposal has not yet been provided