Dear hiring Manager,
I worked in a company for more than 2 years, whose primary work was email, chat and phone support. In this role, every email sent or replied are fresh(customized to create that human touch) and not a bot. Meaning there were no templates or canned responses as such. So, every email and chat conducted over the system were as good as new, on every instance.
I am confident that the work you posted will suit me best because I have worked on it and I still have the zeal and motivation to carry on.
Well, I look forward to hear from you for further discussions over the same.
Warm regards,
Johnny