Dear Hiring Manager,
My 7 years of experience as a Customer Service Representative should be of interest to you as you are currently seeking a qualified agent in Customer Support. I bring with me excellent attention to detail, problem-solving and great communication skills as well as knowledge of the field, which I believe would make me a great asset to your team.
I enjoy helping people and making sure that their problems are solved and leave my presence satisfied, hence why I switched from data entry to customer service in my field of work. My previous experience as a Customer Service Representative has equipped me to handle billing and payment issues, bank requests, customer policy/profile updates and assist with policy documents. With my years of experience and attention to detail, I am able to tell exactly what a customer is having issues with and pick up on the smallest error to solve their problem.
I have also experience working as an Administrative Assistant at a technology-oriented company called Multi Solutions Inc. My main duties included flashing and cleaning of devices, troubleshooting and also creating a website for the company. My ability to work well with others as well as providing empathy and critical thinking, is a trait that has helped me and my employers create workable solutions.
I am eagerly looking forward to an interview with you, to discuss how my skills can be used to help you reach your company goals.
Sincerely,
Desire Antoine.