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Virtual assistant or shared support agent at call center/BPO

$250-750 USD

Closed
Posted over 6 years ago

$250-750 USD

Paid on delivery
We are a new small business looking for a call center or BPO to provide exceptional customer support to our customers. At this time, we prefer shared support as our client base is small but with the right support team we will be able to grow faster. Job requirements: 1. Respond to customer questions/queries via our live chat system. 2. Sometimes customers order via messaging - you would need to go the respective restaurant or retail store’s website and place the order (all orders received via messaging automatically show up in our-easy-to-read database). 3. Ability and willingness to use Slack, skype and email. 4. 12 hours of shared support daily, 7 days a week. We get about 10-15 customer chats and 20 orders to be placed manually per day so across the 12 hour period expect at max about 2 hours/day Please give us a quote as a flat monthly fee for SHARED support as well if you will alternatively charged per order processed (in the past we have paid 2-4% commission per order processed).
Project ID: 15426648

About the project

48 proposals
Remote project
Active 6 yrs ago

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48 freelancers are bidding on average $493 USD for this job
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I am a customer chat support. I am an exceptional freelancer with 7 years working experience. Interested for this position. I know how to use slack, skype and email. Relevant Skills and Experience VA Proposed Milestones $750 USD - Monthly rate
$750 USD in 30 days
4.7 (101 reviews)
5.9
5.9
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To Whom It May Concern I am ready to start right away. 2-4% is fine by me. I am really looking forward to hearing from you. Best Regards Didier L Relevant Skills and Experience BPO, Call Center, Data Entry, Virtual Assistant Proposed Milestones $750 USD - Monthly fee
$750 USD in 30 days
5.0 (29 reviews)
5.7
5.7
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I am Kashif Naseem also known as Kash. I am self motivated Telemarketer having an experience in telemarketing Industry from last 10 years. Relevant Skills and Experience Yep ! I worked on various projects on chat support and cold calling. Please let me know and we can discuss in more detail. Proposed Milestones $750 USD - for 30 days Please let me know and we can discuss in more detail via call or chat. Regards, Kash
$750 USD in 30 days
4.4 (3 reviews)
5.9
5.9
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I am interested with this job. I am a goal oriented and success driven individual. I am a reliable person. I will always deliver and provide a good result. Relevant Skills and Experience Email Support, Virtual Assistant, Data entry, Research Proposed Milestones $277 USD - 1 month
$277 USD in 10 days
5.0 (6 reviews)
4.9
4.9
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Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if you need my services Best Regards
$250 USD in 30 days
5.0 (3 reviews)
3.2
3.2
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I have qualifications in English & business management. I can have this project completed in the time specified.
$444 USD in 3 days
5.0 (2 reviews)
2.6
2.6
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I have been providing customer support services for 8 yrs now. We are familiar using slack for chat support as well as different CRMs such as salesforce, Zoho, Podio. I can send client references. Relevant Skills and Experience 8 yrs in the BPO industry doing project management and customer support. Proposed Milestones $333 USD - Customer support: chat, email, phone; scheduling, order processing, answering inquiries and complain Additional Services Offered $1 USD - telemarketing, lead generation, data entry, accounting, research
$333 USD in 10 days
5.0 (1 review)
2.4
2.4
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Virtual assistant, order taker and placement of order. Relevant Skills and Experience Former Technical Support Representative and Customer Service Representative both email and phone support. Proposed Milestones $277 USD - virtual assistant
$277 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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hello Соответствующие навыки и опыт . Предлагаемые промежуточные платежи $555 USD - .
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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......
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have extensive experience in both customer service, sales and telemarketing. With years of experience being a VA on Up work would like to apply for the position if given a chance. Warmest regards,
$333 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I have read the terms and conditions. Once giving the instructions, I should have no problem in completing the work provided. Relevant Skills and Experience I have experience in call-handling, so chat support shouldn't be too much of an overstep. Proposed Milestones $333 USD - Project Completion
$333 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Howdy, I have experience in sales and customer relations, as well as few other fields. My time is flexible and I can put in the 12 hours you need, I’ve got no problem emailing people, using slack and other communication applications. My rate is $350-$450 a week (since I see this as a potential long term job) or if you wanna go beyond that my actual rate per hour is $20. My rate can be negotiated depending on the job and the people I work with. Please get back to me.
$277 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am very interested
$418 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Previously worked in BPO industry for 7 years handling Customer service and Complaints/retention for both telecommunication and Financial industry. Has the ability to work with minimum supervision. Relevant Skills and Experience Previous experience in BPO Zendesk knowledge Improves best practices and organize time efficiently Can work in a very minimal supervision and remotely
$833 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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customer support Relevant Skills and Experience solution orientated, patience, communication skills, positive language. I 'I've been working with clients in the legal field for over 7 years. also accredited in coaching (people skills). Proposed Milestones $555 USD - customer support none
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have 3 yrs. of customer service, I have worked for Startek in customer service, Currently I work for Knoah Solutions in technical support. My will for help is my priority. Relevant Skills and Experience I have great multitasking skills I like to work diligently and go all forward till I finish my work correctly and accurate.
$666 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I have 24 years Customer service experience and 12 years virtual customer service experience. I would love to take on this project to help your company strive and meet its goals.
$722 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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C Stay tuned, I'm still working on this proposal.
$300 USD in 300 days
0.0 (0 reviews)
0.0
0.0
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I will provide the best service and more than just Virtual assistant. You can test my services for one day to help you decide if I am the right match for your business. Relevant Skills and Experience I am currently Virtual Assisting parttime for an American business with 20 facebook pages, Shopify website and customer service email handling all customer queries. I have a lot of spare time. Proposed Milestones $250 USD - Virtual Assistance for 2 hours per day or how we negotiate and agree Chat me for other FREE services I may offer to help you succeed. When can we schedule an interview?
$250 USD in 30 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
East Palo Alto, United States
5.0
9
Payment method verified
Member since Oct 25, 2016

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