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Sales-Customer Service Manager- Work From Home

$15-25 USD / hour

Closed
Posted almost 2 years ago

$15-25 USD / hour

Our ideal candidate will live in Pennsylvania (or anywhere in the US) and have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with calling people on the phone, and have exemplary communication skills. Tasks include: Call prospective clients. Followup with past clients. Manage group orders. Assist with marketing tasks. Answer client queries and identify new business opportunities among existing customers. Build and maintain strong, long-lasting client relationships Position is remote and parttime-apx 5 hrs week, flexible schedule. Base pay + commission. Child Care or Education experience a plus.
Project ID: 33709220

About the project

21 proposals
Remote project
Active 2 yrs ago

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21 freelancers are bidding on average $20 USD/hour for this job
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Dear potential employer I understand that you are looking for a superb Telemarketer to call and to set up appointments. I am the most suitable person for the job because I have over ten years’ experience working in the field of Telemarketing and two years working in a Call Center doing cold calls for companies like AT&T and many others and is excellent in setting appointments. Plus I have done a couple of telemarketing jobs on here with excellent reviews and will do the same for you. I speak fluent English as my native language. I am hard working and very committed to any task given to me. I know you will be very satisfied with the work I do and will be an asset to you if chosen. I have many satisfied clients on here and would love to make you one of them. Thanks in advance for the opportunity. I look forward to hearing from you. Best Regards Heba Thomas
$25 USD in 40 days
5.0 (15 reviews)
5.7
5.7
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Sales-Customer Service Manager- Work From Home I have 13 years of experience in the Writing Industry and I can provide you with “SUPREME QUALITY WORK” within your “GIVEN DEADLINE” with “PERFECT GRAMMAR” and “ZERO PLAGIARISM”. I have 1600 + "EXCELLENT REVIEWS" which are a guarantee for my best Quality. Please see my profile and portfolio to assess my quality. I usually produce 10 pages of work every day with 100 percent accuracy. Open chat and send me a message so we can finalize this deal within your budget Thank you. Please visit my profile: https: www.freelancer.com/u/topacademictutor
$15 USD in 1 day
4.6 (4 reviews)
2.7
2.7
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Hi sir I have 2 year experience sale and I have lot of customer in USA so if you give this project definitely i will give you good result from me Thank you
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Result oriented and data driven Market Researcher with diverse research experience across FMCGs, Telecommunications, Banking, Oil & Gas amongst others, offering 100% experience in conducting new business strategies and creating marketing plans. Looking forward to challenging role in an organization that will offer me the opportunity to contribute at least 50% to the growth and success of the company and also looking for more opportunities in the sales customer service industry as my experience also allows me to engage in client services and also engage in customer satisfaction surveys
$18 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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My name is Egbon Osaretin Michael, I am the talent you seek for this job. I had taught in a nursery and primary school and have some good number of years experience in childcare education. I have done similar project with the biggest telecommunications company in Nigeria (MTN Nigeria) where I work for 6 years as a call agent. My responsibility was to educate, inform clients of the company’s product and services, resolve client’s queries, cross and up-sell the organization’s services and make cold calls to prospective clients and generate business leads. I am familiar with the usage of CRMs and can easily adapt to new ones. As a customer service representative at MTN Nigeria, I attend to 200 calls per day in a 6 hourly shift, putting into consideration the Average Handling Time (AHT) of 180 seconds per call and noting that all calls are recorded for Quality Assurance purposes. I stood out as I am always on the top 5 list of my teams monthly appraisal. I am self-motivated and purpose driven professional with over fourteen (14) years in customer relationship management and business development. I look forward to a favorable response and hope to work with you on this project. I am available for immediate employment. Thank you. Egbon Osaretin Michael.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Amo relacionarme con las personas, por eso he aprendido a diferenciar los diferentes tipos de personalidad para conectarme con ellas. Mi mentalidad de ayudar a las personas me ha permitido cerrar gran cantidad de ventas, posicionándome en ranking de ventas. Amo enseñar a las personas información que les aporten a su vida personal y profesional, por eso en ventas también tuve equipos de trabajo a quienes les compartía mis estrategias que me daban resultados para que ellos también lo logren. Me desafían las metas, y me estimula el reconocimiento, necesito saber que lo estoy haciendo bien y ver el fruto de mi trabajo para beneficiar a mi familia. Para mi es muy importante estar conectada con mi líder, conectada a la visión de este en su organización, soy buena para jugar en equipo sin temor a rivalidades o desprecios.
$20 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have 7 years customer service experience. Really great in negotiating and my n1 skill is interpersonal communications.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Requirements and skills Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager Experience in providing customer service support Excellent knowledge of management methods and techniques Proficiency in English Working knowledge of customer service software, databases and tools Awareness of industry’s latest technology trends and applications Ability to think strategically and to lead Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills
$20 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, My name is Holly and I would love the opportunity to work with you on this! I have experience in telemarketing, data entry, typing. as well as bookkeeping. Although I am new to Freelancer, I feel confident that I can perform the tasks laid out. Thank you for taking the time to consider me as a candidate.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have over 20+ years account management experience in both direct sales and channel management. I possess a customer first attitude and strive to achieve customer satisfaction and retention, reducing churn and increasing overall loyalty and growth. I have cold calling experience, as well as trained employees on prospecting and lead generation activities including cold calling, e-mail campaigns, demo presentations, tracking analytics and supporting through every stage of the sale, from prospect to post sale customer.
$25 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Have good customer relationship skill and can communicate effectively. Can work with a team to achieve the desired result
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Willing to work 5 hours a week , I have experience in cold calling , lived in the US , I have 3 years experience , good English skills , I'm Bilingual , I have customer care experience . Send me message ASAP to start working.
$20 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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In my previous customer support role, I daily attend to Microsoft End users. First as a first point of contact and more recently, an escalation support specialist. I bring a solid knowledge of customer service, sales, data entry, ticketing CRM tools, Microsoft office with a positive attitude to work. Also worthy of note is my ability to multitask and work comfortably with chat/phone and email modalities. Looking through the job description, I am positive that I am great fit for this opportunity as I not only ensure to get the work done but also employ customer centric techniques to ensure a satisfied and a returning customer .( 2020 and 2021 winner of the CARE ambassador awards) It would be a pleasure to explore this opportunity and put my skills to great use while ensuring customer satisfaction
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am a very hard worker, I take pride in everything I do. I work well in a faced paced environment and very well under pressure. I have over 9 years of experience of working with the public and have amazing customer service skills! I am a fresh face freelancer and I’m ready to widen my horizons in this field of work and can’t wait to see where it takes me!
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Pittsburgh, United States
0.0
0
Member since Jan 20, 2019

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