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We need helpdesk co-workers (mail & phone) for German and French language

$30-250 USD

Closed
Posted about 5 years ago

$30-250 USD

Paid on delivery
We need coworkers for our helpdesk that are fluent in German and/or French to handle first line requests from Tu. to Fri. during office hours. Simple product and all info is provided. If unable to answer, you just send the request to 2nd line helpdesk. Requirements: being abailable, being customer friendly, prepared to gain basic knowledge on our product. Prepare to work via our site to give clients a quote by phone (can be calculated via the site). Please give price per call (approx. 5min). You can expect 20 to 30 calls/day for both languages, or 10 to 15 for one language. We will start for a limited time, but if this goes well, this can be an ongoing engagement.
Project ID: 18647321

About the project

14 proposals
Remote project
Active 5 yrs ago

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14 freelancers are bidding on average $131 USD for this job
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Dear team, as I used to fulfill the exact same job for a french-based company, I'd be happy to help you out on this task too. As I freelancing beside, we have to figure out the best way to canalize those calls, as I won't be able to sit in front of my desk the whole time. Is forwarding to my mobile - and in case of cases that customers want calculation - re-forwarding to second helpline possible? Best regards, Jérôme Theis
$250 USD in 3 days
4.7 (4 reviews)
3.0
3.0
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Hello, I am a french native speaker and I speak english fluently. It would be a pleasure to work for You and provide You a good customer service. I am familiar with answering calls professionally. I already have experience in the Ecommerce field, so it will not be an issue for me to learn about a product an answer aptly to the customer's interrogations. Also, I will be available all day long from Tuesday to Friday. Cordially
$100 USD in 4 days
5.0 (1 review)
1.0
1.0
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Good day! I am Thierry, I am a bachelor of Science major mathematics, my native language is French, I speak conversational Spanish and I am fluent in English. I really like your project and I would love to work for you since I am a virtual assistant and a Good fit for this work. I worked with some companies like some E-commerce websites, Investment websites, Courriel websites, Tutorial websites and others. I answering customers queries through Calls, Live-Chats, Emails, Tickets and also checking in the CRM. My internet is high speed fiber optic, I own an USB headset and I live alone so very quiet place. I know basic troubleshooting on hardware and software, I am good with technology, I am an easy learner, team player, team builder, self-confident and always focus on my goals. If you consider me, it will be a great honor and be assured that I will provide the best service. I am waiting for your message, have a great day! Best-regards.
$150 USD in 3 days
5.0 (2 reviews)
1.0
1.0
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Sincèrement je maîtrise la langue française,je laisse de bonnes impressions sur les gens qui me discutent à la première fois(: Relevant Skills and Experience Une personne patiente motivée responsable et bien adaptée,je posséde de solides aptitudes en communication
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, I'm fluent in French and I have a long expertise in working with public, as clerk in the Regional Court of Bucharest, and with other posts. I am interested about this project and I would like to receive more details about the product. My bid is for 3 EUR/call. Thank you.
$30 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello. I am a native French speaker. I will be able to take of the French part of your customer service. I will be able to achieve a great conversation rate. Apart from that I am friendly and and experience when it comes to customer service area. Kindly contact me and let's discuss how my skills can be of help. Regards
$35 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have 10 years of experience in the field of call centers, which allowed me to accumulate a considerable advantage and to occupy different positions. So if you seek a pro in supervision and management of your calls. am at your disposal. Nb. I worked on behalf of major Internet access providers in France
$277 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Je vous assure l'assistance des clients parlant le français. Relevant Skills and Experience Je suis spécialisée dans le domaine des centres d' appel
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I am a native French speaker, classic "Parisian" accent, comfortable in English. I worked a few months as a seller and keep a really good souvenir of this experience. One euro, or 1,15$ a call would be interesting.
$35 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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Hi my name is Chloé, I'm from France, so I speak perfectly French and also English. I'm really interested in your offer, and answering french calls for you. I have experience anwering phone call and I always try to give the best experience for my clients. I would like to have the chance to show you my skills and my profesionalism. My price is 5 euros per phone call. Feel free to contact me back. With kind regards, Chloé
$137 USD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of BELGIUM
Antwerpen, Belgium
5.0
42
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Member since Jan 4, 2013

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