customer care for female job in NCR

Only Female can apply (18 to 25 years)

requirement of good communication in english and hindi

experiance - privious ecommerece customer care experiance

Job Responsibilities :

1. Answer general customer inquiries thought calls, chat, emails until inquiry is closed.

2. Vendor registration for uploading product and follow up

3. Investigate customer concerns about product depictions online, such as inaccurate images or product descriptions and making corrections as needed.

4. Manage customer accounts including assisting customers with information regarding their order history, returned shipments, order status, and all other standard requests received.

5. Maintain customer service log, tracking all incoming inquiries and detailing out customer requests, product defects, shipping errors, etc.

6. Aggregate and report on customer service trends quarterly to sales, technology, design, and merchandising.

7. Work with Operations to address and resolve store issues.

Skills: Customer Service, Customer Support

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About the Employer:
( 19 reviews ) delhi, India

Project ID: #20717944

6 freelancers are bidding on average ₹25141 for this job


I have an experience working as an chat representative, call center rep and in back office as well. Currently working in one of the MNC. Posses 10 plus years of experience.

₹30000 INR in 7 days
(0 Reviews)

assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. Relevant Skills More

₹27777 INR in 8 days
(0 Reviews)

hey I m sonali. I read ur project. I think I can do this project. I m very good in communication. I know Hindi English nd Punjabi languages. I can speak in three languages. I have some experience to solve the problems More

₹12511 INR in 10 days
(0 Reviews)

Hello; We are a company based in India providing a one-stop solution for all your business needs, We provide a wide variety of services, such as Call center services, Virtual Assistants and Back office solutions. We More

₹25000 INR in 20 days
(0 Reviews)

Please I really have good knowledge when it comes to customer service.

₹22222 INR in 10 days
(0 Reviews)

Hello, I'm available to work as a customer representative. All the details will be provided once we connect. thanks!

₹33333 INR in 15 days
(0 Reviews)