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SaaS Onboarding and Help Content

[login to view URL] is a SaaS automation platform targeted at SME’s. It provides a no-code environment to build automated workflows based around simple databases using a GUI. It is designed to help SME’s automate routine work to increase their productivity.

We are looking for a contractor or small agency to help our customer understand how to use Autto and what they might use it for.

* To build out New User onboarding tours - using AppCues, Toonimo or similar

* Write help content with screenshots to illustrate functionality and build out a Zendesk

* Create ‘How to’ screen capture videos to demonstrate how to use functionality

* To build example automations

Scope

The product is extensive and ever-growing and help content has lagged behind. We anticipate a period of 2-3 months of quite intensive work. Perhaps 20-30 hours a week, though we have flexibility about the exact number of hours. Followed by a lower level of maintenance of content.

Skills and Experience

* Must have English as first language

* Experience writing help content in excellent English that is easy for speaker to follow and grammatically correct

* Experience making screen capture help videos

* Preferably some experience of product on-boarding tours

* Probably based offshore

* Level of technical skills

* At the level of an advanced MS excel user - understand Excel's Lookup function for example

* Understands the principles of Databases for example

* Digital native

We will give a shortlist of potential providers a trial piece of work.

Skills: Copywriting, Explainer Videos, Excel

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About the Employer:
( 1 review ) London, United Kingdom

Project ID: #22223195

10 freelancers are bidding on average £12/hour for this job

revival786

Greetings! I am highly professional in managing SaaS content writing projects. I stand in the top 5% of the freelancers. I am very interested to assist you in this project with perfection. Please don’t hesitate to con More

£13 GBP / hour
(172 Reviews)
6.8
bvonline323

Hi, I'm a native English content writer who grew up in the UK, with experience writing website content and blog posts in a variety of different industries. If you're interested, I'd love to get some more information ab More

£15 GBP / hour
(4 Reviews)
5.4
PremiumSolution

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£10 GBP / hour
(51 Reviews)
5.1
WritingFactory

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£10 GBP / hour
(5 Reviews)
2.1
HelpingHut

Greetings. I am highly a qualified person with lots of professional expertise. I have served countless clients with complete level of satisfaction. I want you to hire me and check my level of expertise. I ensure you I More

£10 GBP / hour
(2 Reviews)
1.8
SupremeWriters

Hello. Hi... I have gone through your project specification you have provided and seems like it is doable for me. I am a professional and experienced person and would like to work on your project. You will get your wor More

£10 GBP / hour
(2 Reviews)
0.6
InnovativeHub

Hello Sir/Madam. My name is FATIMA and writing is my passion “When I say work, I only mean writing. Everything else is just an odd job”. From my early age, I enjoyed reading novels and stories, as I was growing up it More

£10 GBP / hour
(1 Review)
0.6
Briannalucy

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£13 GBP / hour
(0 Reviews)
0.0
globaltrans24

Hi Dear Client, I’m Samantha Rose. Native English Translator with over 10 years of English-German-France-Spanish translation experience. worked with international organizations and companies. I shifted back to freelanc More

£13 GBP / hour
(0 Reviews)
0.0
graphicparkeps

Hi Ian G.! I have read your project detail and I noticed that you need an expert in copywriting, excel, explainer videos.I have 3 years experience in explainer videos, so i am capable to complete your task. Have a look More

£11 GBP / hour
(0 Reviews)
0.0