Avaya App developer
₹75000-150000 INR
Paid on delivery
I need a programmer ASAP(can work from India-anywhere Virtual).
Someone with a solid knowledge of Avaya and Cisco enterprise telephony and related technologies and experience of working with the CTI products for 5+ years. Needs to demonstrate ability to analyze the telephony environment and identify a technical solution for CTI integration. These could be two separate individuals:
Avaya App developer
Avaya AES products
Avaya TSAPI
Avaya JTAPI
SIP
Avaya Voice Portal
desktop integration
J2EE
Linux
Oracle
XML
SOAP
Cisco App developer
Broad experience with Cisco Unified Communications architectures including:
§ ICM scripting and routing
§ UCCE/IPCC and CallManager
§ PGs
§ CVP standalone and enterprise
Broad experience with at least 2 of the following:
§ Cisco custom report development
§ CTI OS/CAD custom development
§ Cisco outbound integration
§ Cisco e-mail (E-mail manager/E-Gain)
§ Cisco Web Collaboration
§ IPTEL (Cisco IOS and UCCM)
Knowledge and/or Skill Requirements:
Broad experience with design, implementation and management of complex Cisco Unified Communications architectures
Strong technical, client and people management skills
Minimum 5 years experience in design or implementation lead roles for large multi-site contact centers
Experience performing QA, oversight and estimation of complex remote projects
Candidate must possess knowledge of Contact Center Reporting metrics and be able to define customer-based requirements
Candidate should be able to develop requirements and manage all phases of a project from Pre-Sales through Technical Assistance Center (TAC) handoff, including development of Visio drawings, configuration spreadsheets and IOS dependencies
Project ID: #4705586
