Hello, I have reviewed your requirement and it's is my pleasure to be able to bid on your project. I have an experience of over than 12 years working in call center and worked in both Voice and Data Process. I have thorough understanding of customer service and will be able to execute the process with high level of accuracy and quality.
I have my own call center facility, and ready with infrastructure and manpower. We are currently working for several outbound projects. All our agents are fluent in English, Hindi & local language.
I am a team player and have an excellent knowledge of customer call management, email management , chat support, data management, advanced excel and data analysis. I am a commerce graduate and have excellent knowledge of both written & spoken English. I can surely prove my efficiency if I get an opportunity from your end.