I am a senior business analyst with more than 5 years of experience in software development (check my resume in my profile), three years of them and more in business analysis.
80% of my work is in workflows and processes management. This gives me a great experience in processes analysis and modelling.
I am certified in BPMN 2.0 and most of my days I am using processes modelling tools, so I am very familiar with it.
I have both knowledge and techniques to provide you with the quality needed.