We are looking for a very simple customer relationship management (CRM) system for our company.
What we want in CRM is the following:
1. Enter new customer information
- Business Segment
2. As we contact the customer each time for marketing through email telephone, we will be entering some comments or perhaps, we will attach a PDF or MSWord document to the CRM.
3. If the customer orders from our products, we will enter his order into the system. So that at the end of the year, we can calculate how much of each item he has purchased.
4. We should be able to sort or filter all customers by country, business segment, or importance.
5. If we like we can get a report of what dialogues have been occurred with a customer.
This simple CRM system should work on our network. But it has to be very much secured from hacking and so on. Because all of our customer's data will be stored in the DB.
As for the type of DB, you can use MS Access or mysql. Yet, MS Access sometimes is not very stable. The interface can be any web browser.
We are now waiting to hear from you.
Please bid only if you have done similar project.
Have a nice day