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Help with customer support

₱650-1100 PHP / hour

Closed
Posted almost 7 years ago

₱650-1100 PHP / hour

Customer care support
Project ID: 14040416

About the project

30 proposals
Remote project
Active 7 yrs ago

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30 freelancers are bidding on average ₱889 PHP/hour for this job
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Dear Hiring manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like and I have excellent command over English. I am a hard worker, productive and worthy of your attention. I have been in this industry for 4 years and these jobs are my daily practice. I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
₱976 PHP in 40 days
5.0 (51 reviews)
7.0
7.0
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• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided data entry support in most of the projects and delivered good quality work.
₱655 PHP in 40 days
5.0 (1 review)
2.3
2.3
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Dear Hiring Manager, My varied customer service experience along with my relevant educational background make me an ideal candidate for the open position. Holding a demanding position in a dynamic organization has provided me with the opportunity to perform the following tasks to the best of my abilities: – Responding to customer inquiries on email, chat services and in person – Identifying and evaluating customer needs and providing appropriate solutions and responses – Using available and appropriate systems to respond to problems and queries – Participating in cross functional communications and meetings – Building successful relationships with counterparts and management Living and working in this day and age of high and ever changing technology, I make it a point to learn new systems in order to keep myself abreast of the competition. My verbal and written communication skills are above par and I am open to receiving critical feedback. All this and much more (which my resume will highlight) are why I am confident that I am the perfect candidate for this job. I’d like to meet you in order to discuss this position in detail. If you would like to speak to me in the interim, I will be available here or on skype mawcastaneda. Thank you for your time and consideration. Best, Mary
₱833 PHP in 40 days
5.0 (1 review)
2.4
2.4
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I am patient and hardworking and willing to work under pressure. I can manage my time and I follow the instructions carefully those tasks given to me and most of all I am loyal and trust worthy. I am eager to try new things and fast learner, greet customers in a friendly and welcoming manner and I can manage time effectively to meet deadline. I can take responsibility for my actions and solution oriented. I have a strong feeling that we can create great work together.
₱888 PHP in 40 days
5.0 (2 reviews)
1.1
1.1
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READY FOR START WORK IMMEDIATELY... I am very much interested to work in your project. i have 6 years experiences in website design and website development. i am expert in Wordpress, eCommerce, woocommerce, magento, opencart, Twitter Bootstrap, PSD to Wordpress, PSD to HTML, HTML5, Web Design (PSD), CSS, CSS3, SEO(On page, off page), PHP, MySQL, Javascript, Jquery, Adobe Photoshop I am waiting for your response and willing to make long term working relationship with you. Thanks
₱1,000 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, How are you? I found your job post and I’m very interested in your project. As a skilled Web / Software Programmer professional with experience developing web and software, I think you’ll find I have the skills you’re looking for. I have 10 years experience in IT Software Development and have built software, websites and web applications. Please take a look at my portfolio in my profile and my site : web-software-developer[dot]com to get an idea of the kind of software I have developed. I am looking for a long time working with you and I think I can handle your project alone. I could provide a team too If you search a team for your project development. Thank you for your time, I am looking forward to hear again from you Regards Michael Sk*pe : michaelbzone
₱666 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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Can do help and support the customer, Plus i can also do some technical support.
₱1,111 PHP in 9 days
0.0 (0 reviews)
0.0
0.0
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I am American and am willing to help with technical customer support, I am available 24/7 but am only available for this project for 2weeks. I am confident in my ability to speak on behalf of this company, please send me some more information. Thanks! Zachery C Bentancur
₱666 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there! My name is Mae, I would like to help you on the post that you are looking for a Customer Support. And really want to do this since I did the works like this when I'm still working in the BPO. Have 3 years experience in on phone patch with the customers from our company then before I shift to a freelance business. I`m also a native citizen same country as you do. Please contact me be at my email add. or from my S-K-Y-P-E Mae Siobal. feel free to chat me.
₱972 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi! Good day! I have been in the BPO industry for almost 9 months now and I am confident that I'll be able to deliver awesome customer satisfaction and network promoters. Looking forward to being considered.
₱650 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
₱972 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
₱650 PHP in 4 days
0.0 (0 reviews)
0.0
0.0
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Hello i am Sydney from philippines i have reviewed your job description and i can do it since i am available anytime, can do this task both full or part time.
₱666 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
₱972 PHP in 4 days
0.0 (0 reviews)
0.0
0.0
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Hi I'm Yuliya, and I'd like to help you with your project. I have very nice English skills, US fluent speaking, I am an almost graduated student, and have a lot of free time. Please consider my profile, will be happy to answer any questions
₱800 PHP in 7 days
0.0 (0 reviews)
0.0
0.0
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I am a highly motivated, reliable, hardworking individual with two years experience in customer service. I am skilled in phone and email handling and also live chat support. I am well versed in the English language and work diligently to ensure customer satisfaction. I am disciplined, very keen to details and a great team player. Am looking forward to work with you to deliver excellent customer service and anything else you may require help with
₱972 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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I would be great for this job because my skills and experience in customer service can help your business become successful. I invest myself in your company and consider your success as mine. I have 7 years call center experience and 3 years as a virtual assistant performing email support. I have excellent English communication skills
₱666 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am innovative, hard working, honest, devoted to duty. I believe that I can prove myself as the best productive person. Kind Regards Md. Mahbub Shaheen
₱972 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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I am Abby and I am from the Philippines. I have been a virtual assistant for over 6 years now, specializing in Customer Support and Fulfillment. In this time, I have had work ranging from but not limited to: -Customer Liaison officer for a language school based in the Netherlands, -Long term work as a bookkeeper for an accountant based in Australia, -Remote assistance and Real time work with an Australian company -Customer Design consultant for an online Custom Maker (chat & email customer support) -Office Manager for a Digital Marketing firm based out of Chicago Not only do I have the pertinent virtual/remote assistance work experience but I also have experience working in a very professional workplace as I was a bank officer for over 20 years. You can expect from me reliability, dependability, maturity plus I am trained to work with utmost confidentiality and honesty in all my dealings. As to my skills; I am fluent in both verbal and written English and I am willing to be interviewed over skype as proof of this. I have experience with other CRM systems (Zoho/Juggernaut). I may be experienced but I am willing to be trained on areas I am not familiar with. I am an independent contractor and I can start immediately at the hours you require of me. Lastly, I am pro active and I have a can do positive outlook in life. I am willing to be interviewed at your convenience. Thanks!
₱944 PHP in 40 days
0.0 (0 reviews)
0.0
0.0
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I am confident that I can offer you the customer service, problem solving and communication skills you are seeking.
₱888 PHP in 8 days
0.0 (0 reviews)
0.0
0.0

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Member since May 15, 2017

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