Find Jobs
Hire Freelancers

Customer support - virtual assistant is required for eCommerce shop

$30-250 USD

Closed
Posted over 7 years ago

$30-250 USD

Paid on delivery
Support person from India is required to support UK if possible other country. For the start 4 hours daily. Requirement are ' - fluent English command - Experience in customer support - learn product to be able give information - learn all terms - answer customer questions
Project ID: 12552037

About the project

22 proposals
Remote project
Active 7 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
22 freelancers are bidding on average $139 USD for this job
User Avatar
Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM
$250 USD in 5 days
4.9 (26 reviews)
7.6
7.6
User Avatar
Hi, We are a group of freelancers based in New Delhi We are graduates and above possessing all the required skills to work with you. We are a team which operates 24/7. Let's discuss more over chat so that we can begin working on it.
$200 USD in 10 days
4.9 (8 reviews)
4.6
4.6
User Avatar
Hey Good day. I am a professional Digital Marketer and a reliable VA. Well, I can help you in all types of customer support and marketing. I do SEO, Internet research, Social Media Marketing and programming too. If you are interested lets talk on chat. I believe you will get quality service. Thank you Abul Hasanat
$166 USD in 20 days
5.0 (10 reviews)
4.6
4.6
User Avatar
Hi there, I’d like to be considered for the Virtual assistant position. I’m a part time virtual assistant with 3 years of experience in email handling, phone handling, and web research. I highly value professionalism and hold myself strictly accountable to deliver the required output. Thanks Sachin
$50 USD in 5 days
5.0 (6 reviews)
3.6
3.6
User Avatar
Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have completed many Website Management / Customer support/ System Admin/ server Administrator/ web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam
$250 USD in 20 days
3.3 (9 reviews)
5.0
5.0
User Avatar
Dear Armanmal: I am an individual and experienced VA from the Philippines with 3 straight-solid-years of experience providing customer support via email. Please check my portfolio for screenshots of back ends related to customer supports and web store management. Kindly give your monthly budget for this project. Looking forward to hear from you. Warm regards, Algie
$35 USD in 0 day
4.9 (12 reviews)
3.1
3.1
User Avatar
I can complete your requirement on time with good quality results. I am open to work 30Hours/week on this. I am confident that i can deliver best service for you if i am awarded Thanks in advance!
$50 USD in 3 days
4.8 (16 reviews)
2.8
2.8
User Avatar
Hi, I'm a computer systems engineer but also highly experienced in customer service and managing a business. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with all office related duties, know Microsoft Office, experienced with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, flexible and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable internet connection, and Skype. I'm ready to start immediately and can work the 4 hours proposed at any time. I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.
$55 USD in 1 day
5.0 (1 review)
2.5
2.5
User Avatar
Hi We are a customer service company and specialize in live chat, phone support, email support and virtual assistance. We are available 24/7 and can follow any hours and time zone. Please get back to me so we should discuss details Best Kyle
$666 USD in 30 days
5.0 (3 reviews)
2.0
2.0
User Avatar
Hello! I am very interested in learning more about this project. I can absolutely commit to 4 hours a day, however I am based in the US. I am not sure if this might lead to an issue? I speak native English. I do have experience with customer support, and if you'd like I can provide a review from someone I currently work for and provide customer support to several of his companies. Hope to hear more from you soon! Thanks!
$77 USD in 3 days
5.0 (2 reviews)
1.4
1.4
User Avatar
Dear Madam/Sir, I am not from India, but I do have the drive to be your perfect customer support agent. I am very eager to hear from you. Kind regards, Nremo
$35 USD in 1 day
4.7 (2 reviews)
1.4
1.4
User Avatar
Dear Re: Freelance VA position Please accept this as my application for the position of freelance VA with Peace, Love & Tambourines. Here is the crux of the qualifications that I present: • Track record of providing effective and efficient administrative support to my client’s while based in a remote location. • Demonstrated ability to handle support ticketing systems by ensuring prompt replies and early resolutions of my client’s problems. • Demonstrated expertise in handling several projects simultaneously by ensuring maintenance of quality for each one. Freelancing has required me to have excellent organizational and multi-tasking skills to successfully manage multiple assignments and meet deadlines. My focus and excellent time management skills enable me to work independently without distraction. I can’t speak for the other candidates but I know why I’d be a great fit for this job. I am the right choice because I have a 3-year track record of taking on progressively responsible roles in the field, exceeding objectives and growing the business. I am still hungry to meet new goals and overcome challenges. Additionally, you will find me time-efficient and proactive when it comes to meeting important deadlines and working on rotating shifts. I believe a telephone interview between us will provide you with further information regarding my suitability. Thank you for your time and consideration. Kind Regards NITISH SAHOTRA Working on milestone*
$101 USD in 7 days
5.0 (1 review)
0.0
0.0
User Avatar
Hell Sir, I will be able to satisfy your requirement as a virtual assistant. Please share me the details.
$35 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
You should hire me because I can be your partner to success. I have a 6-year experience in back-office support, data processing, and process mapping. I am proficient in MS Office (Word, Excel, PowerPoint, Publisher, Visio). Should you need help on PDF files, I have an Adobe Acrobat as well. I take initiative on my tasks and make sure they are delivered well. I am a team player and can work with minimal supervision. Looking forward to working with you.
$30 USD in 2 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, As an analyst I have experience with enterprise and commercial software. I have a good working knowledge of English and a medium working knowledge of Spanish. Between 2007 and 2012 I was working for a small USA software company as member of a virtual team - my tasks were ranging from coding, testing and documenting software to customer support. Since 2013 I've been doing virtual assistance and software testing. I'm familiar with various online software tools like Office 365, SharePoint, Google Drive, Windows and Linux hosting, WordPress, Moodle, Bugzilla, TeamWorkPM, KanBanTool, Trello, social media. My desktop system is running Windows 10. In case of an ongling job my bid wouls be 84 USD per week. Looking forward to learning more about the job requirements, Ella Stern
$50 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
dear hiring manager, I am passionate administrative assistant that have 4 years of experience in customer service. I have experience with Outlook, Excel and Skype. I available 4 hours per day as you need, but more than that I can work more, even in weekends and holidays, promptly answers, this make me perfect for your job. I also have dedicated microphone and headphone and internet speed of 30 MBps.
$111 USD in 20 days
5.0 (1 review)
0.0
0.0
User Avatar
Hi, I have perfect English grammar. I have 3 years of experience in email handling of US customers, which gave me excellent customer handling skills via text. I can write very clean emails in a professional way. I have provided email support for a product Rabbit TV. I have also provided email support for an App builder software. I have 7 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. I have technical background which gives me the ability to learn very quick anything new. Regards
$111 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, i am a customer support expert with an experience of more than 5 years, speaking to customers from both UK and USA-, please have a look at my portfolio, do contact me for further details if you like my profile.
$250 USD in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of ARMENIA
Yerevan, Armenia
4.9
22
Payment method verified
Member since May 30, 2012

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.