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Looking for Inbound Call Centre For 120 Seats No Upfront

This project received 8 bids from talented freelancers with an average bid price of $109 USD.

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Employer working
Project Budget
$30 - $250 USD
Total Bids
8
Project Description

Looking for Quality Call centers for Inbound work from a very very reputed bank 120 seats ,Only centers That have worked with banking customer support for last 6 months and are willing to appoint a Call center co ordinator IN USA for the client or provide a 24X7 Virtual one would be invited to bid.

Please people with Industry certifications, having worked in Banking support and Banking Customer service .committed to customer support.

I am also seekign centers who have worked on Inbound and have existing 120 setas or capacity for 120 seats.

Only Senior level people who can take a decesion and can provide profile and close within a week.

Industry certifications are welcome but not madatory.

here are the details

Please attache profile for consideration

1. OBJECTIVE : - To provide quality support to their existing clients

2. PROJECT DETAILS

Project Type

Voice Inbound Process

No. of Seats Required

120 Seats Setup (including 20 for outbound)

SLA Duration

3 Years

Hourly billing

$15 per hour/Agent

Working hours

24*7

Required Documents:

1. Company profile

2. All certifications

3. Last 6 months bank statements

4. Aricles of Incorporation

[url removed, login to view] ID

6. Bank Reference letter on Bank Letterhead

[url removed, login to view] Bill

PROCEDURE:Center Verification Form to be Signed at the Center at the time of visit to the Center and Signing of Agreement

CHEERS AND BEST OF LUCK

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