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Customer Service with Danish Language, Home based

$2-8 USD / hour

Closed
Posted over 7 years ago

$2-8 USD / hour

We are looking for a number of Customer Service representatives to handle customer service duties in a virtual Call Center. Job Description: You will work from your own home, within an established company and as part of a team of professional agents. You will take calls and answer emails sent by customers in Spanish, English and French, using prior set business rules and templates. Training and nesting will be provided by the company after the hiring process is completed. Contractor requirements: We are looking for a contractor who: 1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the English language. 4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at [login to view URL] 5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.
Project ID: 11284275

About the project

4 proposals
Remote project
Active 7 yrs ago

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4 freelancers are bidding on average $11 USD/hour for this job
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Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can see my profile. I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. -- Kinds Regards, Mehedi Hasan.
$5 USD in 40 days
5.0 (4 reviews)
3.0
3.0
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I have a lot of experience in Phone and in-person customer service (English and Spanish) Sound knowledge of computer systems and 4mbps Internet speed Totally fluent English Windows 7 For further details check profile.
$5 USD in 40 days
0.0 (0 reviews)
0.0
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Native Danish Speaker. Hello, I would like to hear more about the job. The price per hour should be taken with a grain of salt until I have more information about the job. But I am currently writing danish content for international companies as well as translating their websites into danish. I would like a steady income, which this gives me. So, please write more info :) (Oh, and by the way, I can check off all the points, I am 24, entrepreneur and can definitely joke around when the situation allows it and native danish)
$16 USD in 30 days
0.0 (0 reviews)
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Hi Andrea, As an experienced customer-service agent with experience from working at IBM, supporting business-customers - I'd like to hear some more about your project. What customers will the CSA be supporting, and how large is the typical incoming call volume? Hope to hear from you, Best regards, Seb
$16 USD in 40 days
0.0 (0 reviews)
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About the client

Flag of BRAZIL
São Paulo, Brazil
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Member since Sep 29, 2015

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