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eBay Seller Needs Help Responding to Buyer Questions & Performing Administrative Tasks

$8-14 USD / hour

Closed
Posted almost 7 years ago

$8-14 USD / hour

We currently receive 100+ sales questions each day on eBay for drop-shipped items. I am expecting this number to grow significantly over the coming months. I am looking for a "Virtual Assistant" to join our team to help respond to these questions as well as perform various administrative tasks required to keep our eBay store running smoothly. Your first assignment will be to respond to pre-sales questions. This entails gathering additional information about items we are drop-shipping and/or request additional information from suppliers in order to respond accurately to the prospective buyers. The listings for the items also need to be updated with the information gathered. Because you will be interacting directly with customers an ability to provide accurate and professional responses is required: You must have native level English reading comprehension and native English writing skills. You must be available to work on both Saturday and Sunday. Apart from this the work days and hours are quite flexible - but ideally you will be able to log in and respond to customer questions at least a couple times per day between 10am and 6pm US Pacific time. Administrative tasks can be performed outside these hours. There is no shortage of work to be done, but if you are available at least 20 hours per week to begin with that works for me.
Project ID: 14423130

About the project

24 proposals
Remote project
Active 7 yrs ago

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24 freelancers are bidding on average $11 USD/hour for this job
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Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremely fast learner. Besides I have good in level English reading comprehension and native English writing skills. AND I'M READY TO START INSTANTLY!!! JUST SEND ME A MESSAGE SO THAT WE CAN DISCUSS THE THINGS NOW!~!
$10 USD in 40 days
5.0 (55 reviews)
7.0
7.0
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Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. My job before is replying inquires of a customers. Hoping to hear from you and may you have a great day ahead. Thank you.
$8 USD in 40 days
5.0 (72 reviews)
7.2
7.2
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Hi, We are extremely dedicated and professional freelancing team. We will complete all our project works within budget and time duration. We are expert in all types of Manual Data Entry and Data Processing Work, Product Entry and Editing Work, PDF to Excel data conversion work and Virtual Assistant. We always produce EXTRA-ORDINARY WORK for our clients. we have 15+ years of experience in Administrative Work, Sales & Marketing Support, Data Mining, and Web Research. Research and Analysis: Online Data Searches (Linkedin / Yellow Pages / White Pages) Data Entry from Directories (Online / Offline) ECommerce Product Entry Online Coping and Pasting Updating Records in an Online and Offline System Image Editing and re-sizing Technical Skills MS Word Advanced MS Excel Outlook Access Typing skills - 65wpm Excellent spelling and grammar skills Database management Conversion Services: html conversion | xml conversion | epub conversion | kindle conversion | ocr data | offline and online data entry | print pdf | image to html | xml to epub | xml to xml | word formatting | form fillup Let me know... Thank You
$11 USD in 40 days
5.0 (45 reviews)
6.6
6.6
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Hi My name is Neha. I would like to be your Virtual Assistant. I'm available 20 hours per week. Can respond customers between 10am and 6pm US Pacific time. Also can manage administrative tasks. I have much experience and would be happy to get started at your earliest convenience. There are a lot of time wasters here and I would just like to add that this is a serious and realistic bid. Hope to hear from you soon. Regards, Neha Sharma
$8 USD in 40 days
4.9 (13 reviews)
5.3
5.3
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Dear Sir, I do have excellent English and can completely take care of this Customer support work for you. As per your requirement i will gather the accurate information about the item from supplier and reply to customers accordingly. Other than email handling work i can do all the admin task to run your ebay store smoothly. I am full time freelancer and can devote 20 hours or more in a week as per your requirement. Kindly provide complete details along with instructions. I am honest and reliable virtual worker whom you can trust and work with for long time. I am looking forward to discuss further. Thanks, Swati
$11 USD in 40 days
5.0 (14 reviews)
4.4
4.4
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Good day! My name is Phoebe and I would like to be your virtual assistant to your e-commerce shop. I have an experience in handling e-commerce shop such as Amazon, Ebay and Shopify. My work before is handling and running an online business of my previous client in Amazon and have several task in Ebay and his Shopify account. I answer customer inquiries, make FBA order and label, contact and follow up supplier, make a customer order and encode tracking number, make variation and uploading products. Do reimbursement and reconciliation and many administrative tasks. I ‘am very confident that I can handle this job very well. I ‘am very organize, keen to details and can follow instructions easily. Also, I’m very committed towards my work and when I work, I work hard to achieve best result. I guarantee a 100% customer satisfaction and deliver high quality result. I bid $8 per hour. Hire me and let’s discuss on how I can help and assist you in your business. Understanding the fact that confidentiality is the key to success in this arena, I possess a personal integrity that assists me in managing data in a top secret manner. Hope to hear you soon. THANK YOU AND GOD BLESS!
$8 USD in 1 day
5.0 (17 reviews)
4.1
4.1
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I have years of experience in customer service. I am always professional. I am form the United States, so my English skills are not a problem. I also have a degree in English, so only correct grammar will be used. I am able to put in a minimum of 40 hours a week if needed. I understand you do need someone to work on weekends as well, which may increase my hours per week. Otherwise, I can just manage each day to do 40 hours a week with the weekends included. Please message me if you have any questions. I learn fast, and I will work as efficiently as I can.
$11 USD in 40 days
4.5 (2 reviews)
3.5
3.5
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Dear Sir, Greetings. I am Faisal Faizur from Bangladesh. I have checked your full requirement. I met the entire requirement you have asked for. Accordingly, I am very fluent in English. I have knowledge on Photoshop. (Diploma is computer studies) I have experience as Virtual assistant. Apart from freelancer, i have experience for 8 years in UAE and Bangladesh. I do know several languages like mandarin, Arabic, Hindi, Urdu. I have worked as VA in several projects. My job role: calling buyer and sellers, cold calling, sending emails, generating leads from craigslist, har, zillow, trulia. maintain Fb page, post, ads, answering all customer queries by phone/email, follow up, Chat support, Working on team viewer, Mail chimp, buy sell on social site, word press Photoshop design, flyer, Logo, video animation, powtoon, video scribe, email handling and all official jobs. I think I can perfectly do this project. If you get time then requesting a short interview via Skype. My skype ID: faisal33564 Thanks Faisal faizur
$8 USD in 40 days
5.0 (2 reviews)
1.7
1.7
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Even if I am just a newbie but I know my skills and dedication to work will be my keys in order to do the task assign to me. Hope you will consider my application. Thank you.
$8 USD in 40 days
5.0 (2 reviews)
1.2
1.2
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I have been working in the field of academia for the last two years. I will be able to help you draft research papers and essays. I also have knowledge on a variety of referencing styles, such as Chicago, MLA, Harvard, Bluebook and APA. I have a major in Economics and a minor in Political Science and Sociology. I also have experience working for various event organizations, specifically on their social media content strategy. You can also contact me for a valid CV or references.
$10 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello
$10 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I have seven years of eBay experience.
$11 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am confident I can do this job. I will use my corporate, customer service and entrepreneurial experience to deal with pre-sales questions. I love selling different products. I have an experience in managing and building shopify store and ebay store. Let's get started.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am already a proprietor of an Ebay storefront so I am well aware of the type of questions that can arise and the research involved in answering them properly. In addition, I also understand and have put into practice, the workings of the storefront management system. My skills include a college-level English education, proofreading, grammar, and syntax correction, advanced typing, writing, and internet research. If you have any questions or would like to see my Ebay storefront, please let me know and I will send you the information. Thank you for your consideration.
$11 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have perfect English grammar. I have 3 years of experience in chat and email handling of US customers, which gave me excellent customer handling skills via text. I have provided support for a product Rabbit TV which is mentioned in my portfolio. I have also provided email support for an App builder software. I have provided email support for Wordpress plugins as well. I have 7 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. My technical background gives me the ability to learn very quick anything new. I am also available on phone with Skype and Whats app 24/7 for quick communication or any emergency. Regards, Ehtiram
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have over ten years experience as an administrative assistant. I managed three companies out of same office with no assistance. I have great time-management skills as well as organizational skills; running three small businesses requires a good deal of both. In addition to my decade as an assistant, I have nine years experience in guest relations. I was the customer service manager at both Books-A-Million and Hastings Entertainment. My hours are flexible, I can guarantee I will be available on both Saturdays and Sundays. I feel, with my particular skill set, I am highly qualified for this position. I am available to start immediately. Thank you so much for your consideration.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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To Whom It May Concern: I possess an BA in Communication Studies and Master's in Journalism. I am looking for work which is virtual and flexible. I do have experience with email management and Microsoft Office. Please let me know if you have any additional queries! Thank you and look forward to hearing from you! My Best, Vanessa
$12 USD in 20 days
0.0 (0 reviews)
0.0
0.0

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Flag of UNITED STATES
Encinitas, United States
0.0
0
Member since Dec 27, 2014

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