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Germans and Americans also had different working styles. The Germans were used to lengthy reports and extended discussions. On the other hand, the Americans performed little paperwork and liked to keep their meetings short. Americans favoured fast-paced trial-and-error experimentation, whereas Germans drew up painstakingly detailed plans and implemented them precisely. In general, the Germans perceived the Americans as ‘chaotic’ while the Americans felt that the Germans were stubborn ‘militarists’.
Chrysler managers believed in spotting opportunities and going for them. However, post-merger, they were trapped in the German style of planning, constantly being told what to do. Steve Harris, Chrysler’s former communications chief (who defected to General Motors)