B2B eCommerce Site for Baked Goods Supplier

A multifunctional website is needed for a wholesale baked goods supplier. The goods supplier will initially work in paper transactions via the phone but still needs an order management back-end to allow clients to login and see the status of their payment and order. Products will be featured in catalog format (with no purchase option). Products should be rateable and allow for customer comments. SITE REQUIREMENTS * WordPress blog * Lead Generation Forms (fields to be customized) * Client Database needed * Registration / Login for front-end clients * Admin Area for business users * Relationship Management Tool - sending e-mail, trouble tickets, e.g., "Where's my order?" / "Refunds" * Backend Order Management for WIRE/CASH/CHECK ONLY mail-in transactions -phone call log -triggered e-mail for status updates -order pending review -awaiting payment status -payment received status -payment processed -product status -shipment status * Product Catalog Database (plug-in and customize open source software such as ZenCart or other PHP app) * Consumer product rating, review & feedback * User contributed content upload, e.g., recipes * Basic Contact Us Form Please provide Web Design Customization (e.g., formatting for WordPress blog), Programming as separate cost items and Social Media (Twitter & Facebook links/apps) & SEO optimization as *separate* proposals.