Customer Sercice / Helpdesk / Ticket system

Completed Posted Feb 25, 2005 Paid on delivery
Completed Paid on delivery

Customer Sercice / Helpdesk / Ticketing system

Complaint handling system that gives customers the possibility to post and manage their complaints about companies and products. Companies have a system with which these complaints can be handled quick and efficiently.

Full specs given in the enclosed document.

I need a fully-functional working and documented application that satisfies all specs given in the document. Graphical design of the application is not important, only the functionality.

Show me your portfolio and work experience. Experience with working on ticketing systems is a pre.

## Deliverables

a) application has to be well documented in English within the code

Fix Time schedule

- after one week: delivery of working application to test with

- after two weeks: delivery of final application

The Fix time record is just for the record.

- Communication and delivery of updates and changes to the application can be done at every time during the project.

- Feedback is given every time udates apply

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1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):

a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

Linux

PHP/4.3.9

MySQL 4

Engineering Linux MySQL PHP Software Architecture Software Testing Web Hosting Website Management Website Testing

Project ID: #3583308

About the project

7 proposals Remote project Active Apr 4, 2005

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infodreams

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