Basic CRM with 8 modules for client reports

Need offline solution for a client :Basic CRM - holds basic customer information & history of module reports Module 1 : Basic quotation - one off quotations for small solutions Module 2 : Tender (large solution) - large quotation with full scope of work and general hitech clauses. Module 3: Maintenance contract - annually example : states how many visits Module 4,5,6,7: Maintenance report for call outs x 4 (Power, Aircon, fire suppression, generator, any others?) - which is provided to the customer - this requires signature from customer & must be manually put back into the system Module 8 : Services quotation - for replacement parts etc which are linked to maintenance contract - but cost involved so requote required Prefer to be quoted on FULL scope instead of hourly, as I have to quote the client upfront. I do have examples of the forms which they currently use for the modules, as they are doing everything manually at the moment