Hi, Greetings from Vadodara, India. My name is Kushal Patel and I have been into outsourcing industry as a freelancer and as an Agency representative for about 2 years. I have studied and graduated my high school from United States, so communicating in English comes natural to me. I have worked with quite a few clients in past couple of years into various projects like Customer Services, Taxations, Loans, Accounting and Book Keeping, and Sales & Marketing processes.
Experience:
1. Affordable Medical Clinic & Pea ridge Family Care Center - Pensacola, Florida, U.S
Customer Service Representative
As an answering service agent for clinic's front desk As an appointment setter for annual patient physical exam. Main Responsibility was answering the front office and taking caring of patient queries. Working in EMed software and passing forward patient medical records and prescription request to appropriate parties.
2. Patriot Tax Services - Mobile, Alabama, U.S Sales & Marketing Manager
Sales & Marketing for their growing franchise. Customer Support for the franchise owners. Provide training for the franchise owners. Recruiting for tax preparers. Main Responsibility was bringing in new clients (business owners) to purchase our Tax preparation franchise. Training the clients.
3. BIBA Medtech Insights/BIBA Medical Ltd - London, United Kingdom
Market Research Executive
TAVI (medical procedure) Research. Conducting medical research survey regarding TAVI utilization with doctors in Europe, Asia and Middle East. Conducting doctor interviews over the phone and email.
4. Australian Institute of Professional Pathways (AIPP) - Sydney, Australia
Marketing and Accounts Manager
Bringing in new agencies and schools that can provide our services to their students and customers. Bringing direct sales through our email marketing campaign. Also acting as customer services executive (Skype) for the new customers, agents and schools. Maintaining CRM (Insightly). Maintaining agent and school relation email (Gmail) and phone (Skype) correspondence. Direct customer Email correspondence through ActiveCampaign. Maintaining agents and schools student registers. Reviewing contracts, terms and conditions regularly.
Awaiting for your positive reply and hoping to hear from you soon.
Thanks And Regards
Kushal patel
Cell: +91 9913170371
Location: Vadodara, Gujarat, India
Skype: wbsolutionspvt