Customer Service with French, Spanish and English Language, Home based

Closed Posted 7 years ago Paid on delivery
Closed

We are looking for a number of Customer Service representatives to handle customer service duties in a virtual Call Center.

Job Description:

You will work from your own home, within an established company and as part of a team of professional agents.

You will take calls and answer emails sent by customers in Spanish, English and French, using prior set business rules and templates.

Training and nesting will be provided by the company after the hiring process is completed.

Contractor requirements:

We are looking for a contractor who:

1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time.

2. Has worked in a customer service setting or a similar customer-satisfaction job.

3. Has a solid command of the English language.

4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at [login to view URL]

5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.

7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

Call Center Customer Service Customer Support Data Entry Phone Support

Project ID: #11281896

About the project

20 proposals Remote project Active 7 years ago

20 freelancers are bidding on average $6/hour for this job

CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ year More

$11 USD / hour
(26 Reviews)
6.1
ngeshsandy

Halo. I believe am perfect for the job as i am ready to work on the specified working hours and even more than 9 hours if expected. I speak and write fluent english, i have worked with customer service before therefor More

$6 USD / hour
(36 Reviews)
4.3
kekeblush

I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer service and More

$5 USD / hour
(2 Reviews)
4.4
varunverma30

HI, I'm currently working in an MNC as a team lead operations & handling a team of 23 agents. I manage day to day transaction processing target based volume keeping the clients SLA's in mind. The work involves ever More

$5 USD / hour
(8 Reviews)
3.6
KenKnack2012

Dear friend, As far as this project is concerned, I can be your perfect Customer Service executive from offshore as I have an experience with Sutherland Global Services Limited already as a Sr. Customer Support Execut More

$3 USD / hour
(19 Reviews)
3.9
samjohnyb4u

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical a More

$8 USD / hour
(8 Reviews)
3.6
abinashnapit

Hi, My name is Crish from RANetwork and we are Web Programming, Web Design, Apps Development, SEO, Server Administrator,Data Entry and Online Admin Support Desgning (Logo, Visiting card)company based on San Francisc More

$8 USD / hour
(1 Review)
2.6
hirenbrahmbhatt2

Hello, Hope you are doing well, I am here with good past experience of working on similar kind of tasks. I got great communication skill so I believe I will be the best fit for this task as I can arrange number o More

$6 USD / hour
(5 Reviews)
2.8
Fonty2015

Hello. This is Anna, freelancer: fonty2015. I am interested in being a part of your productive team. I consider myself to be a hard worker, poised only to entertain success in whatever task I am assigned. With over 10 More

$5 USD / hour
(1 Review)
0.2
alikhan2012

Hi, I have perfect English grammar with good phone and writing skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to solve c More

$6 USD / hour
(0 Reviews)
0.0
rajendragupta84

Hello Here's Rajendra Gupta from Kota (Rajasthan) INDIA. I'm currently running a 30-Seat B.P.O. Center here in Kota (Rajasthan) INDIA. ORION KNOWLEDGE CONSULTANCY SERVICES PVT. LTD. is an India-based Call Center More

$6 USD / hour
(0 Reviews)
0.0
jhamie

Dear Sir / Madam, my name is Jhamie, rest assured that I understand your requirements and willing to work with you with full time employment anytime. I have 15 years of experience in different line of services and tech More

$5 USD / hour
(0 Reviews)
0.0
fredster482

I am looking for a customer service job for my wife and I. I am American and I have experience in the customer service telemarketing industry. I have in the past worked for Solar Energy World selling solar panels. My w More

$6 USD / hour
(0 Reviews)
0.0