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Customer Care Associate(home-based)

₱10000-30000 PHP

Closed
Posted over 8 years ago

₱10000-30000 PHP

Paid on delivery
The Customer Care Associate works closely with the CRM Supervisor to deliver excellent customer service to clients through Email and Chat across the different brands. The CCA has excellent English skills, strong analytical capabilities, and a fast, pro-active learner. Qualifications: •Excellent writing skills is a must •hardworking,dedicated and loyal • Ability to learn quickly and work with minimal supervision. • Ability to accept feedback and incorporate them in his work. • Willingness to work multiple shifts – morning, evening or graveyard shifts. • Basic knowledge in MS Office programs, particularly MS Excel. Must be able to present and understand information in various documents and spread sheets. • Self-motivated, detail-oriented, and able to prioritize daily work in a fast-paced environment – especially in a Work-from-Home setting. Interested applicant may email resume/cv
Project ID: 8230617

About the project

29 proposals
Remote project
Active 8 yrs ago

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29 freelancers are bidding on average ₱22,779 PHP for this job
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A proposal has not yet been provided
₱20,000 PHP in 30 days
4.8 (72 reviews)
6.5
6.5
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I am applying as an experienced customer service personnel who is self motivated, innovative and goal oriented individual. My experience and training have strengthened my creative ability and has motivated me to become aware of the importance of establishing excellent service to clientele. . I am positive that my training in the field of Front Office Supervision, Human Resource Management will allow to perform skillfully and effectively on the job. : 100% effective communication gets the job done
₱22,222 PHP in 10 days
5.0 (2 reviews)
5.1
5.1
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A proposal has not yet been provided
₱22,222 PHP in 30 days
4.2 (14 reviews)
4.6
4.6
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Good day, I am a native English speaker with some experience in CRM. I can perform this project accurately. Please feel free to contact me to discuss further details. Regards
₱30,000 PHP in 30 days
4.6 (8 reviews)
4.1
4.1
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Hi, my name is Javed Graham and I'm here to tell you why I would be perfect for this Virtual Assistant position. I have a few years experience working as a Customer care representative for Claro and data entry experience working for Windalco. I love working with people so I will always be courteous and friendly while dealing with your customers. At this moment I am currently working as a Virtual Assistant for a Brazillian national so I have experience working from home and for calling persons on a daily basis. This assistant job will end soon, so I will be available to work for you as many hours as you may require. Not to sound cliché but hard worker, determined and opened to criticism are just a few of the many qualities that you will receive if you were to hire me as your Virtual assisstant. I am able to multitask which will allow me to complete more tasks in a shorter given time, meaning more work that will cost you less. I am open to being in constant communication by phone, email or both, giving you access to live updates as we go along. This allows personalization as you may give your input. With that being said I can work without supervision and from my own initiative to undertake whatever task given to me. I am versed in Microsoft Office (Excel, Word and PowerPoint) so all tasks involving these software will be done in the best format possible. I hope this short proposal about myself helps you to get some insight into what I have to offer. Thank you.
₱11,111 PHP in 7 days
5.0 (2 reviews)
3.2
3.2
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Hi, I am available to discuss your project via live chat. I I am a UK based freelancer. Please see previous feedback on profile for details. You can be sure we will complete the project in no time. My milestones are open for discussion.. Regards Shaun MyMediaUK
₱29,473 PHP in 10 days
5.0 (1 review)
2.5
2.5
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I'm good at writing. Being an engineer, I'm good at computers & technology. I assure you 100% dedication to the work. Ready for trial as well. Pm me so that I can send resume.
₱22,222 PHP in 10 days
5.0 (2 reviews)
1.0
1.0
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I have been working in the call center industry for the last ten years providing excellent customer service . I have and excellent English written and oral communication skills and my diverse experience from my previous jobs would definitely be a plus to this project. It would be an easy transition from working in a normal office setting to working at home because I am already used to work with integrity,professionalism,resourcefulness and respect. I am can assure productivity because I would not be spending 4 hours for travel time to get to the workplace. I play basketball and I am an excellent team player, I pay great attention to details and has less tolerance for mistakes and I am very used to a fast-paced environment. I would love to discuss further details with you personally or through and interview maybe.
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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I am the best candidate for this project because I have experience in a BPO company for 5 years now. Customer service is always our number one priority. My 5 years of experience in being a Quality Analyst/Customer Experience Analyst has provided me with the knowledge and skill of giving outstanding customer experience in each customer contact point be it chat, email or over the phone. I would love to hear from you!
₱30,000 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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I always will do my best to finish the the proyect that I accept to perform, so I will always take the extra mile to perform that. Hope to hear from you soon, sincerely yours and for sure you will get the quality that you are looking for. Marcos Gallardo
₱30,000 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi, I'm very much interested to be a CCA. Please let me know where I can email my resume. Thanks! Jill
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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I have over 10 years of experience in handling customers via Chat and Email for US bases organization. I can very well fit for the project as I have complete knowledge of soft skills used for chats and emails while addressing customers issue. I am well equipped with MS office word and excel and have strong analytical skills since I was making reports for clients while working as manager in call center.
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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I am a postgraduate and have experience in office administration and sales. I have report preparing and team handling experience. I can work with minimal or without any support. I can take up this job and perform to the satisfaction of the employer.
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi! I'm Shaybel, 23 years old, Filipino, single and a native of Km. 70 Sinawilan, Matanao, Davao del Sur, Philippines. I finished my Associate in Accounting Technology from the University of Cebu, Banilad Campus, Cebu City. But never really utilized my profession because I saw the great opportunities BPO companies in our country offered. Currently, I am working as a Tier 1 Technical Support for a telecommunications company in the US and handling device or mobile phone issues and general inquiries. I was recently affiliated with Telepeformance Phils. Inc. as a Team Leader or Supervisor for a telecommunications company. I was a Technical Support Associate in Teletech Corporation in Cebu and I assisted customers to any technical inquiries and problems regarding Hewlett-Packard (HP) Printers and was affiliated with the company for almost 8 months before I was hired at Sykes Asia Inc. as a Technical Support for AT&T High Speed Internet Service. These call center experiences developed my communication and writing skills in English and also boost my confidence when it comes to customer service. Time shifting also made me flexible and easily able to cope up in different people which give me a plus even though I lack experience in the field I’m trying to apply. I am used to working hard and can easily understand instructions and workloads. I’m pretty much very well versed in customer service and I’m confident that my skills are what you’re looking for in this job.
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi there, Looking for a dynamic Customer Service Representative? Search no further, because I am ready for the job. With over 5 years of experience as a Customer Service Representative, I will step in and make an immediate contribution to your company's continued success. If you are seeking someone who can support company products and equipment and provide excellent customer service over the phone, that is exactly what I am prepared to do. As a Customer Service Representative, I have been diligent in my customer follow-ups, supporting the company's service mission, while maintaining positive client relations. In addition, I am highly organized, punctual, and have a clear and pleasant speaking voice. I look forward to speaking with you this week and discuss the details of this position. In the meantime, please find my resume attached. References are available upon request. Sincerely, Martin T.
₱22,222 PHP in 30 days
0.0 (0 reviews)
0.0
0.0
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I would like to apply I have va,data entry,customer service,research,translation, work experience on upwork and peopleperhour I am a fast worker ,I learn quickly ,loyal,reliable and punctual
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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I have six month experience in customer handling with good communication skills. I have good analytical skill. I am hardworking and loyal in my work.
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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I experience working with time sensitive and highly confidential information, working on multiple projects, detailed oriented, I have experience as the SME, I have CRM experience, I am a CCP, I have worked across divisional lines, I have created, developed and managed marketing and e-commerce websites.
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0
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Greetings, I got 8 years of technical support experience Companies i worked include Dell Genpact Vmg Prokarma Skills Typing 55wpm MCSE CCNA DCSE CSS certified ITIL aware Two i3 system with ssd genuine win7 off2013 Two Internet connections Dsl & Cable 4mb & 15 mb Power backup I am available 24 hours on my android device Warm regards
₱22,222 PHP in 10 days
0.0 (0 reviews)
0.0
0.0

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Philippines
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Member since Aug 8, 2015

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