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Customer Service with English Language, Home based

$2-8 USD / hour

Closed
Posted over 7 years ago

$2-8 USD / hour

We are looking for a contractor who: 1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the English language. 4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at [login to view URL] 5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. You will work from your own home, within an established company and as part of a team of professional agents. You will take calls and answer emails sent by customers in English using prior set business rules and templates. Training and nesting will be provided by the company after the hiring process is completed.
Project ID: 11413959

About the project

21 proposals
Remote project
Active 7 yrs ago

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21 freelancers are bidding on average $6 USD/hour for this job
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I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer service and administrative professional with more than 6 years of customer service,inbound and outbound sales and telemarketing experience. I am dependable, hard working and determined with a strong teamwork attitude that consistently goes above and beyond normal expectations. My background as well as my ability to learn quickly and apply knowledge effectively, would enable me to play a valuable role with your company. I look forward to hearing from you.
$6 USD in 40 days
5.0 (2 reviews)
4.4
4.4
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Hello! My name is Kadene and I am am greatly interested in this role. I have over 5 years of experience in the customer service industry and providing phone, email and chat support. It is this experience that allows me to feel confident that I can perform this job well. I am pretty sure that there will be several other qualified applicants but what is unique about me is: 1. I am Jamaican...I know you are probably wondering what's so special about Jamaicans but Jamaica is such a tiny island and there aren't that many of us in the virtual environment to truly create a 'name' for ourselves. What you will find is that we work harder and try to go over and beyond to exceed expectations. 2. I am extremely flexible and always trying to learn new things, so I like to think that there isn't anything I can't do. 3. I am native English speaker and my written communication is excellent. 4. I have a unique way of understanding what the customer requires and ultimately I try to exceed their expectations. I have a lot of skills to bring to the table and I would love the opportunity to prove myself. I am willing to do a test run to show my capabilities. I hope to hear from you soon. I believe we can mutually benefit from working together and I am willing to do a test run to show my capabilities. I hope to hear from you soon. Best Regards, Kadene Buchanan
$6 USD in 40 days
4.4 (1 review)
2.9
2.9
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For the past three years I have worked with a client/company for whom I was required to complete an assortment of tasks not limited to providing customer care for clients. I am an adept communicator, having gained highest proficiency in the English language. I am patient, understanding and good under pressure, skills I believe are necessary for a customer service position.
$5 USD in 45 days
0.0 (0 reviews)
0.0
0.0
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I am an experienced full-time freelancer with a keen logical approach to problem solving. I am hardworking, reliable and organized person.I am efficient and extremely diligent... I worked with amazon cusyomer services as a lead. Regards Praneeth
$5 USD in 60 days
0.0 (0 reviews)
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I'm bilingual, over 2 years of experience in customer service and sales, i also have experience working from home, i would like to be part of your team. 5 MB on internet headset excellent environment to work I'm willing to work 9 hours per day
$7 USD in 40 days
0.0 (0 reviews)
0.0
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I’ve 10 Years experience in Customer Service and Support. I’ve been involved in providing telephonic support (both technical and non-technical) to a variety of Customers globally, particularly in US and UK. My areas of expertise include IT Help desk support, Customer Service, Service Management, CRM Management. I’ve worked on different ticket management tools like BMC Remedy, IBM Tivoli, Support Soft, Zendesk. I’ve also been involved in training and development of employees, experience in creating and updating Knowledge Base articles. Excellent experience in handling calls in a high volume fast paced call center environment. Excellent communication and interpersonal skills.
$5 USD in 40 days
0.0 (0 reviews)
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A proposal has not yet been provided
$5 USD in 45 days
0.0 (0 reviews)
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You can count me in this job. Since I have the excellent oral and written communication and interpersonal skills. I had an experience in a call center company and I learned how to be professional and to collaborate with a team. Excellent problem-resolution skills and ability to multi-task in a fast-paced, high-volume environment. My 13 months of experience in Qualfon, Inc. and 1 year in teaching English thought me to be flexible in responding to change or business needs. I have also the ability to accommodate non-traditional work schedules. I finished my Bachelor’s degree of Education specializing in Mathematics and English. You can contact me for further details. Thank You.
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, Good day! My name is Mary Cris Y. De Vera. I have 5 years experience in CSR with different lines of bussiness. I have been with Sprint, Comcast Cable, Bid TV and Blue Shield of CA. I also have an IELTS Certificate as an added skill. I am a Registered Nurse in my country Philippines. I am hard working and dedicated to the work that will be given. I hope to hear from you soon. Sincerely Yours, MARY CRIS Y. De VERA
$8 USD in 9 days
0.0 (0 reviews)
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---------------Relevant experience and qualification---------------- Hello, I’ve carefully gone through your job posting on Customer Service with English Language, Home based.I am an intermediate Customer Service Representative having experience of more than two years. I have worked in chat support,ticket support,sales and phone support. I have good knowledge of Microsoft office, and using CRM. As you required I am Fluent in English speaking and writing both. I can work about 60 hours/week and i can start as soon as you want. Thanking you. With regards, saeed patel
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Since I worked with the top BPO companies before, I am confident that I can be the best customer service representative that is qualified for this job. I also had an email and chat support experience. I understand well that we need to be friendly and can act fast to answer any information needed by a customer. I plan to improve myself in what I do best and rest assured that I am hard working. :)
$5 USD in 50 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Mam, My name is Vijayalakshmi Govindaraj (VG in short) and I hold Bachelors degree in English Literature and Masters in Finance and HR. I hold 10+ years of experience in bpo industry under various domains as listed in my resume and my last designation was Operations Account Manager with RR Donnelley, Chennai. Right now i'm looking for a work from home job so as to manage both work and home, I have a 7 year old son to be taken care of. My core strengths are "People handling, Quick learning, innovation and never give up attitude". Pls inbox me your email id to share my resume and further details. You can also contact me via s.k.y.p.e vijeegovindaraj
$8 USD in 60 days
0.0 (0 reviews)
0.0
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I have worked for ATT for 10 yrs in customer service. I am an English speaking person. I am disabled from the waste down so I have a lot of time to devote to your company. I have a Windows computer and Internet that runs at 30mbs. I have every requirement your looking for and then some.
$8 USD in 54 days
0.0 (0 reviews)
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0.0
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If you choose me for this project I promise to give the best of me, search all the information I need before take any action, draw a map and once everything is completely clear, accomplish your requirements.
$5 USD in 40 days
0.0 (0 reviews)
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A proposal has not yet been provided
$5 USD in 10 days
0.0 (0 reviews)
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We are currently handling the customer support requirements of various companies in the US. We do chat support, email support and answer calls. We use the client's project management or ticketing system. We have also created our own ticketing system.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, My name is Guillermo Orellana, CEO of Caribbean Innovation Technology - CITECH. CITECH it is an outsourcing company located in the Atlantic Coast of Honduras in the city of La Ceiba. CITECH has been in the outsourcing industry for over 2 years now delivering very successful results. We are currently providing BPO Services, Brokerage Services, Sales and Customer Service/Support for two different Logistics companies in the United States. My team and I decided to base our operations in the city of La Ceiba due to the excellent level of English and Spanish (both verbal & written) and the advanced level of computer skills that people posses. Our facility has several advantages, such as: -Fully air conditioned floor and offices. -40 MB available. -New PCs with everything required. -Generator to power up the entire facility in case of a blackout. -IT Security System. -Two screens per rep for optimum production. -Plus, all of our agents are Bilingual and have over 2 years of experience in Sales in The United States. CITECH is confident of its bilingual human resources and competency to deliver a high quality job. We are looking forward to hearing from you. Please do not hesitate to contact me if you have any questions. Thank you.
$6 USD in 40 days
0.0 (0 reviews)
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Member since Aug 14, 2016

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