Call Center - repost

$8-15 USD / hour

Cancelled

Posted

about 10 years ago

$8-15 USD / hour

We are taking bids to outsource all of our call center traffic to someone. We provide guest support to hotel guests needing help getting their computer onto the internet. We also provide phone support to hotels/businesses for their back office equipment. I am looking for someone that has this either already in place, or that can handle technical support calls. We have the SIP Trunking functionality already in place if that is required. We plan on rolling out new products over the next few months as well, so there is growth opportunity with us. Working English is a must for this job.

Project ID: 5524348

About the project

2 proposals

Remote project

Active 10 yrs ago

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2 freelancers are bidding on average $10 USD/hour for this job

@jybanez

Good day! We have experiences in cold-calling, marketing, appointment setting and handling inbound calls on several industries, Real-Estate, Publishing, Technology, Finance, Manufacturing and Hotels. Our current call-related projects are the following : - Hotel-Resort (US) : Appointment-setting and Booking - Technology Company (US) : Appointment-setting and Customer Support - Financial Company (US) : Appointment-setting - Distribution Company (US) : Telemarketing and Customer Support - Manufacturing Companies (HK/CH) : Lead-gen and Telemarketing - Real-Estate (US) : Telemarketing and Telesurvey Aside from calling leads (hot/cold) for appointments and bookings, and accepting calls from customers, we also take time to update contact information and other important information of our leads and customers. This is important for us to make sure that our database is maintained and usable in the future for future calls on updates, promotions, offerings and events. We also ask for referrals from our leads and customers to increase the lead database with more qualified leads and potential customers. We are willing to try a test/trial run for you to be able to test and assess our capabilities. Looking forward to discuss more on your project. Best Regards, Jonathan

$8 USD in 20 days