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Customer service - repost 3

€6-12 EUR / hour

Closed
Posted about 10 years ago

€6-12 EUR / hour

ABOUT US We are an e-commerce company providing racing fan wear (clothes and accessories) and shipping world wide. JOB DESCRIPTION Currently we only provide Dutch and English support. As new web shops are targeted for Germany, Italy, France and Spain we are looking for freelance customer support staff that can handle one or more languages of: German, Italian, French and Spanish. HOW IT WILL WORK We will give you access to our customer support tool and ordering system and show you how to use it. You will check this tool daily (week days) from your computer to see if there are customer e-mails in your language. When there are e-mails, you will answer them and try to provide assistance. The customer support involves: chat, e-mail and phone. Required is a good internet connection (to receive phone calls) and good skills of English as English is the main language to interact with other departments. Workload will be little in the beginning (8 hours a week) but will grow as the targetted webshops will receive more traffic.
Project ID: 5418427

About the project

19 proposals
Remote project
Active 10 yrs ago

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19 freelancers are bidding on average €9 EUR/hour for this job
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Hi, I'm a native spanish speaker. I'm an experienced virtual assistant. I can do this job with accuracy and quality. Feel free to PM for details.
€10 EUR in 8 days
4.7 (55 reviews)
6.0
6.0
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Hello. I'm a native spanish speaker with fluent english as second language, I speak english since age 5. I'll do a good job if you hire me, I'm good with customers and people in general too. And have strong communication skills. Let me know if you need more help. Best, Paola
€10 EUR in 4 days
4.9 (41 reviews)
5.0
5.0
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Dear diegoarias1981, I would like to submit my application for the position of email customer support agent. I have ten years experience in the BPO sector as well as experience in a vast number of outsourcing projects, being voice and non-voice for US, UK, Australian and French clients. I have experience handling emails be it via email clients or email ticketing systems. I have also trained teams to work on email handling. Having worked on a vast quantity of voice projects therefore will not have any difficulties assist customers over the phone. I am bilingual; I speak and write fluently French and English. I guarantee that all your customers will be promptly assisted to and I shall ensure that they are satisfied with the answers that they receive. I am friendly, professional and easy to work with as well as a fast-learner and team player. On the technical side, I have high-speed DSL, Microsoft Office Pro and Windows 7. Internet-wise I have Internet Explorer, Google Chrome and Firefox. I can also propose Skype or G-talk as an additional daily communication tool. I can begin immediately. I also invite you to check my resume, portfolio and freelancer reviews. Thank you for taking the time to read my post, Yours Sincerely, Marie
€8 EUR in 8 days
5.0 (1 review)
3.8
3.8
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Hello, I'm a native German speaker with excellent communication skills and a keen interest in racing. I can provide support to your customers in German language and ensure that their inquiries are dealt with promptly and to their satisfaction. Thanks for considering my bid!
€10 EUR in 4 days
4.9 (7 reviews)
3.1
3.1
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I will be happy working with you I speak native English and German.I think I can help you in this job. Hope to hear from you soon. Thanks
€6 EUR in 4 days
5.0 (7 reviews)
3.2
3.2
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Hello, My name is Lisbeth Pérez, and I have experience working in the customer's service. I can speak native Spanish and Catalan (I can provide service in both languages). I have also a FCE level of English, and I can understand and communicate with no problems. I can understand a little Portuguese also. I think I can do a good job for your shop. Thanks, Lisbeth
€8 EUR in 8 days
5.0 (2 reviews)
1.5
1.5
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Hello, I am an Italian mother tongue translator and in the past 6 years I’ve been working as a qualified freelance, translating a wide range of topics. Article writing or rewriting, blog posts, data entry, customer service, general business, transcriptions, reports, statistics and reviews are just some of the issues I’ve been dealing with. I enjoy working on the computer and have very good typing skills. My target is to provide a highly professional service at an affordable rate and with a quick return. Please do not hesitate to contact me for any further information you may need and look forward to hearing from you. Kindest regards
€11 EUR in 8 days
5.0 (1 review)
0.6
0.6
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Its a project which can help a company lot, but as per my knowledge it requires many attentions on ground realities. If I will be work on that project I will serve you a lot as a professional.
€10 EUR in 4 days
0.0 (0 reviews)
0.0
0.0
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i have been studying French for over than ten years, i have a good background about computing and my main study field is electrical engineering. About languages, i have gotten the DELF A2 and B2 French certificates so i am supposed to easily interact with french clients. Beside that, i have a good skills of English. I have for now more than 8 free hours per week and i can have more if i would need. Of course, i have a good internet connection ( about 1 Mb/s ) . thank you
€10 EUR in 5 days
0.0 (0 reviews)
0.0
0.0
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Buenas tardes, soy un estudiante español y actualmente vivo y trabajo en Italia. Por la actual situación en Europa me veo en la obligación de trabajar para poder afrontar mis gastos académicos, por lo que necesito urgente trabajar. Soy una persona trabajadora y responsable, con amplios conocimientos en redacción de artículos, comunicación con el cliente ( ya que he trabajado en diferentes sectores de cara al público) y manejo muy bien el italiano y el inglés. Considero su oferta una excelente oportunidad para comenzar como freelancer, espero consideren mi candidatura, sin más, les deseo pasen un buen día. Tomás.
€10 EUR in 4 days
0.0 (0 reviews)
0.0
0.0
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Good morning, I'm Ramona and I'm graduated in Languages (english and spanish). I'm Italian native speaker and I can communicate very well in english. Please let me know if want some more information. We can also write in spanish if you prefer. Kind regards, Ramona
€11 EUR in 4 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/ Madam Diegoarias1981, I can provide support in the English and Dutch language. If somehow you need freelancers for this categorie, please do not hesitate to show your interest in me. Kind regards, Nremo
€10 EUR in 8 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir or Madam, I have lived and went to school in Germany for eight years, so I consider german language to be my second mother tongue. I used to work for a german company as a telemarketing agent where I gained self-confidence and effective communication skills. Let me know if I can help you with this project and feel free to ask for any information. Regards, Amela
€8 EUR in 4 days
0.0 (0 reviews)
0.0
0.0
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I know i can do it! Now, I work as part time doing exactly the same thing, but I want do diversify a little bit my job. Now I speak 4 hours a day with native french and english people and I do that since september 2013. I love it and your job gives me the possibility so exercice more these two languages. Your job is great for me!
€10 EUR in 4 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
€6 EUR in 8 days
0.0 (0 reviews)
0.0
0.0
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Dear project manager, Having grown up in Germany in a bilingual environment puts my German skills on par with other native speakers. Apart from that, I posses excellent communication and computer skills. As required, I posses a good internet connection and fluency in the English language. Looking forward to hearing from you, amelsec.
€9 EUR in 21 days
0.0 (0 reviews)
0.0
0.0
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Hello, my name is Dorian Cara and I am really interested on working with you in the Italian Customer Support since I am working since more than 8 years in this field. These are my previous experiences: 01. General Manager 02. Human Resources Manager 03. Marketing Manager 04. Marketing Agent 05. Chief Sector 06. Responsible for Customer Care 07. Responsible for Help Desk 08. Responsible for Debts Collection 09. Responsible for Trainings 10. Training & Quality Manager 11. Team Quality 12. Team Leader/Supervisor 13. Content Editor 14. Virtual Assistant 15. Online Freelance Journalist 16. Performance Improver 17. Staff Trainer 18. Teacher of the Italian Language 19. Teacher of Communication 20. Publicity Photographer 21. Front Desk Clerk 22. TeleMarketer 23 TeleSeller 24. Inbound Customer Service 25. Phone Interviewer Hoping to have a positive feedback, Best Regards Dorian Cara
€8 EUR in 4 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of ARGENTINA
Merlo, Argentina
0.0
0
Member since Jun 25, 2013

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