Customer Service Manager for Real Estate Team

I need someone to manage the customer service side of my real estate business. YOU MUST HAVE EXCELLENT ENGLISH, BOTH WRITTEN AND ORAL. Duties will include: - organizing and managing our databases. - staying in contact with our clients on a weekly basis via email and/or phone. - implementing the sales process for their home sale. - "babysitting" the real estate agents on the team. - receiving calls and emails that are requests by other agents to gain access to our "for sale" properties - assisting the agents on the team in whatever way they need. - following up with prospective leads via email and sometimes telephone YOU MUST BE ABLE TO WORK INDEPENDENTLY! Key skills include: - EXCELLENT ENGLISH - personal organization - proactive communication - independent problem solving - creative thinking - basic proficiencies with social media