Gartner for customer service and support leaders jobs

I'm looking for a PHP developer to assist in the web development of a web page for a customer I'm working with. The primary focus will be on implementing the ability to display customer raffle ticket numbers from the database to a WordPress page. Current page was rendered obsolete by a plugin update and needs to be rewritten. Ideal Skills and Experience: - Proficient in PHP, with a good understanding of its ecosystems - Experience in web development, particularly with WordPress - Knowledge of database management for websites - Ability to integrate and display data in a clear and user-friendly manner

I'm in need of a Stripe Elements expert who has practical experience with Woocommerce and WordPress. Your key responsibility will be to implement a 'Custom Checkout Experience' being a weblink that displays a branded checkout page with customer name, surname, email, telephone details. Key Qualifications: - Expert knowledge of Stripe Elements - Proven track record with WordPress and Woocommerce - Experience in designing and implementing custom checkout experiences Your primary goal is to ensure a seamless and user-friendly checkout process on my website. Only those with the specific skills and experience that meet the above qualifications should bid. Thank you!

I'm looking for a tech savvy freelancer to rectify a persistent issue I'm experiencing when trying to use my DualSense controller natively with the game, Brawlhalla. Despite having support for DualSense, Brawlhalla no longer responds appropriately to the controller. Notably, I've already made an attempt to update the DualSense controller firmware; unfortunately, the issue persists. Your objectives will be to: - Diagnose the problem's root cause - Develop and apply effective manuver to fix the issue - Test to ensure the problem is completely solved The right person for this job should possess the following qualifications: - Proven experience in troubleshooting and resolving tech-related issues on Steam and Windows. - ...

I am seeking an experienced...Start. It should enable users to select applications of their choice that will force run or auto-start upon device boot. An intuitive user interface for this selection process will be a valued feature. - Additionally, the app needs to support both portrait and landscape screen orientations. Flexibility in switching between the two, without any glitches, is paramount. - Prior experience in developing such system apps that play with Android's core settings would be highly advantageous. Undoubtedly, precision, compatibility, and user-friendliness should be the identity of this application. Applicants with a keen sense of Android system architecture, and a portfolio boasting similar projects will receive preferential revi...

We're dividing assets into fractions. We have .sol files related to smart contracts (ERC20 on Ethereum with a bridge on Gnosis). We're in search of an expert who can review these files and determine their functionality for deployment. Should this collaboration proceed smoothly, we're open to establishing a long-term partnership for technical support.

We need a dedicated customer support telecaller to act as a devoted link to both our existing and potential customers. You will be responsible for offering support for our services, responding to inquiries, resolving issues, and ensuring overall satisfaction. This role requires: - A proven track record in customer support roles, ideally over the phone - Confidence and skill in handling all types of customer queries - Knowledge of CRM tools - Exceptional communication and problem-solving abilities - Experience with service-centric businesses is a plus

Are you an expert in WhatsApp marketing? We're looking for a professional to assist with sending daily marketing messages to our existing customer base. The ideal candidate should have experience in bulk message sending and a solid understanding of effective marketing strategies on WhatsApp. If you're skilled in crafting engaging content and driving customer engagement through messaging platforms, we'd love to hear from you.

I need a Zendesk expert...perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance industry, is essenti...

I'm in need of an expert who can help in developing a relational database using SQL and Python. The project will primarily revolve around database management. Consequently, I would appreciate assistance in the following tasks: - Designing a new relational database, ensuring it's optimized for efficiency and performance. - Implementing data import and export capabilities for seamless data movement. - Developing queries to support the database's functionality and ease of use. The ideal candidate for this project should have a strong background in both SQL and Python, with a specific focus on database development. Experience with optimizing databases for performance and some knowledge of data import/...

I'm seeking a daily household helper and cook to support me with a variety of tasks around my home. Tasks: - Daily light cleaning of my home - Laundry (washing, folding, organizing) - Cooking for meals The ideal candidate will have experience in: - Household cleaning and organization - Laundry management - Cooking, with a focus on healthy and diverse meals I require the services daily, so commitment and reliability are key. If this sounds like you, I look forward to discussing further.

I'm on the hunt for a skilled content creator to develop a well-articulated white paper centered on SAP digital transformation in the technology sector. This paper should be designed as a compelling pitch for our potential customers. Specifics: - Thorough investigation and presentation of SAP digital transformation in the technology sphere. - Firm comprehension of the impact of SAP digital on operational efficiency, customer experience and profitability, with crisp elucidation in the white paper. - A project objective is crafting a robust marketing pitch for our potential clients, hence the white paper should be persuasive yet informative. Ideal Skills: - Extensive knowledge and experience in technology field, particularly SAP digital...

I'm seeking a...designer who can both capture the relevance of my non-fiction work and create a layout that complements the narrative. Tasks: * Cover design: Use your creativity and expertise to design an impactful cover with an illustrative approach. * Interior layout: Ensure a reader-friendly layout that retains the reader's attention and aids in a smooth read. Ideal Skills: * Previous experience in book design, specifically non-fiction. * Ability to translate my ideas into a visually compelling book cover. * Mastery of interior layout design to make the text inviting and accessible. Your portfolio showcasing similar projects will strongly support your application. I look forward to seeing your vision come to life in my project. Looking...

WhatsApp CRM that incorporates a variety of features to improve our customer relations and team management. Key Features: - Scheduling Surveys: The system should support date availability checks, scheduling and booking confirmation via WhatsApp to our staff. Their responses should organise them into yes and no groups. This will help us automate repetitive tasks and sharing of information to groups of people. - CRM Management: I am an agent to film ans supply extras for background. This requires searching for certain character features of our staff. For example brown hair, 5"4 female. of male 6'2 blonde. I then send a availability check to work on certain dates and if they agree i send their profile to the pro...

...it’s very important for our customers to access as much information as they can online without the need to call our office. Features include: - Ordering products should be in grids for our customers to order - Customers to order embroidered/printed goods with product selection controls in place - Modern and attractive up-to-date designs - Customers should be able to view all their account information - Customers should be able to download copy invoices and credit notes - Customer should be able to pay online - Customers should see what’s on backorder for them including editing and cancel them - Livestock and pricing - Requesting returns - Track their orders - Save orders - Choose to place an embroidered/printed ord...

...in the process of developing a strategic web game that supports a large number of players, well over 100. Detailed features are documented but at a high level, it should support: - A player ranking system ensuring a competitive, and immersive experience. - Potential for future expansion, as there could be more game features to implement in the future. The ideal candidate for this project should have: - Extensive experience in multiplayer game development. - Knowledge of web game development and scaling to support 100+ simultaneous players. - An understanding of implementing player ranking systems. - Ability to parse and execute requirements from provided documents. The main goal is to build a world where gamers can test their strateg...

More details: What specific goals do you have for improving the SEO of your barber website and spa website? Increase website traffic, Improve search engine rankings, Boost online visibility What information should successful freelancers include in their application? Detailed project proposals Which are the primary keywords or key phrases that you want to target for your barber and spa websites? High volume and low competition keywords, Brand-related keywords, Service-specific keywords - Blogs - Lonk nbuilfing - UX DESiGN - HOME - LANDINGS PRODUCRTS - CHECKOUT - PR - FAST LOADING - Citation backlins

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...about the health and wellness sector, I am looking for a skilled and experienced writer to create engaging blog articles aimed at improving customer experience and enhancing branding. Your primary focus will be: - Constructing compelling, unique, and high-quality blog content on health and wellness. - Strategically incorporating keywords to increase sales and traffic on our website. The perfect bidder should possess: - Excellent researching abilities. - Stellar writing and editing skills with a knack for storytelling. - Understanding of SEO and digital content strategies. - Proficiency in English language and grammar. - A keen interest or background in 'health and wellness' content wo...

As the client behind this project, I am seeking a talented developer who can create a comprehensive chatbot. Although I skipped the two first questions, the functionalitie...chatbot. Although I skipped the two first questions, the functionalities I need are very specific. These include: - Answering frequently asked questions - Gathering user information - Offering product recommendations Familiarity with customer support, sales, and marketing, or information retrieval chatbots will prove beneficial. You should also be able to handle the complexity of having multiple functionalities Collecting user data will necessitate a solid understanding of data protection and GDPR compliance. Lastly, providing product recommendations calls for previous experie...

...businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis’ standard operating guidelines. • Provide observation a...

...proficient customer service representative who can manage telephone support, email inquiries, and live chat for my business. The role will demand 1-4 hours of availability per day. The ideal candidate must be fluent in English. Key Responsibilities: - Handling inbound and outbound phone calls - Responding to customer's emails in a timely manner - Providing efficient and friendly live chat support Ideal Skills/Experience: - Prior experience in customer service roles - Exceptional communication skills - Proficiency in English (spoken and written) - Ability to multitask and prioritize tasks - Familiarity with using live chat software - Flexibility to work 1-4 hours daily - Previous experience in e-c...

I'm looking for a professional customer service representative to assist with resolving customer inquiries, primarily related to technical problems. The ideal candidate will interact with our customers over the phone. Key Responsibilities: - Primarily focus on resolving customer inquiries related to technical problems - Deliver excellent customer service and ensure customer satisfaction - Document and keep track of customer interactions and resolutions Skills and Experience: - Proven experience in a customer service role, particularly within a technical support capacity - Strong communication skills and a pleasant phone manner - Ability to navigate through custom...

...looking to outsource my photo editing needs for product and people (model) shots. I require support for ongoing campaigns and am seeking an expert in this field. Specific Photo Editing Services (photoshop, lightroom) - Background removal: Ensuring product images have a clean, professional look - Color correction: Adjusting tones and hues to accurately represent the product - Image retouching: Enhancing product images to make them appealing for online shoppers Volume & Turnaround: - I anticipate less than 100 photos to be edited per month - The expected turnaround time for the edited photos should be around 1 week Ideal Skills & Experience: - Proficiency in background removal, color correction, and image retouchin...

I'm on a hunt for a creative graphic designer to craft an engaging banner that effectively promotes a particular product or service. While I haven't indicated a preference for the design style, I'm open to different styles and look forward to being surprised by your innovative creations. What I Require: - A compelling banner graphic that successfully markets a product or service. - Creativity and originality in the design approach. Ideal Skills and Experience: - Proven expertise in graphic design. - Strong portfolio showcasing diverse design styles. - Ability to communicate a brand's message effectively through visuals. While I've skipped the section on freelancer applications, I recommend that your application sh...

...automatic interaction between the carrier and my store. The key functionality sought is for the automatic posting of customer orders to the carrier's system and the subsequent status update in the Prestashop system whenever the carrier adjusts this status. What I expect from freelancers: - Past work details should be included in the application to demonstrate experience and expertise. Required API Functions: - Customer orders made in Prestashop should automatically post to the carrier system via their API. - Any changes of status made by the carrier should reflect in the Prestashop orders panel. Anticipated Status Changes: - 'Delivered': Signals the successful delivery of a customer order. - 'In Transit': Indic...

I am looking for remote support that can take plans of stores along with pictures and videos and identify the ideal locations for the CCTV cameras to go. Prior experience and an understanding of the industry would be helpful but we will also be providing training.

I'm in the real estate business and I'm looking for a skilled and experienced social media manager to handle client Facebook and Instagram accounts. The following requirements are crucial for this role: - **Advertising on Facebook & Instagram:** You should be proficient in creating and managing advertising campaigns on both platforms. Experience with real estate advertising is a significant plus. - **Content Creation and Posting:** Your primary focus will be to create engaging content for our audience. This will include posting property listings on a daily basis, as well as keeping the page updated with relevant and interesting posts for our followers. - **Video Editing:** As part of the content creation, ...

My project is centered around building a lively, vibrant community website for individuals battling depression. Here are the features required: - A forum for discussions: This crucial feature will let users engage in public conversations, sharing their concerns, triumphs, and support each other. - An Anonymous chat room: Here, members can engage in private and secure chats, providing a safe haven for expressing themselves without fear of judgment. - Resource directory: This will serve as a hub for sharing valuable materials and resources that can help in different ways. - Video chat: Similar to Omegle, this will enable one-on-one interactions via video, promoting stronger bonds among the community members. - Personalized sign-in/...

...to design and build an informational website primarily targeted towards students. The key functionality of the website will involve delivering a variety of educational materials designed to support learning. Required Skills and Experience: - Proven experience in web development, specifically for educational or informational purposes. - Strong familiarity with handling educational content and structuring it in a way that's easy-to-navigate for students. - A rigorous understanding of web accessibility and usability standards in order to appeal to the broad student demographic. Role and Responsibilities: - Design an aesthetically appealing, user-friendly website interface. - Develop a website with features for uploading...

I'm seeking a highly skilled developer to integrate Dialogflow into my ManyChat chatbot for the primary purpose of customer support. Ideal Skills: 1. Previous experience in Dialogflow integration 2. Expertise in chatbot development for customer support. Your responsibilities will include: 1. Create a HTTP request inside ManyChat flow builder that return the answer from Dialogflow, so I can use this answer in my chatbot. A successful completion of this project involves creating a chatbot that can effectively handle customer queries, troubleshoot issues, and provide instant responses. The end product should be a tool that enhances our customer servicing system, saves time, and improves service quality.

I'm looking for a skilled developer who can help me fortify my C# WPF software. The main focus is preventing unauthorized access through a robust license key validation system. The ideal system will be capable of supporting both time-limited access (subscriptions) and permanent licenses. The successful freelancer should have: - Strong proficiency in C# and WPF - Proven experience in developing software protection systems - Expertise in implementing license key validation systems - Familiarity with both time-limited and permanent license structures - A good understanding of software security best practices Your role will involve: - Designing and implementing a license key validation system - Ensuring the system can handle both time-limited and...

Due to time and resource constraints, I need to migrate a component written in php (symphony) to Golang. The part on github relating to services towards the DB (MongoDb) and the new REST APIs (written in Golang) to access for interfacing is already active. The system will only have to execute queries on MongoDb (via Service) and render in twig template. The repository layer and service and repository are already developed in golang and will be provided. As well as indications on the function to be translated into golang. GIT access will be via wireguard VPN on the development environment

As a business owner, I'm seeking a skilled professional...seeking a skilled professional to increase the sales of my product launches. Primary tasks will focus on creating a comprehensive and innovative marketing strategy that could significantly propel the sales figures. Ideal candidates should possess the following: • A robust understanding of product marketing, preferably with a proven record of success in this area • Proficient in the creation and execution of strategic marketing plans • Competency in conducting market research to analyze competitive landscape Bringing in-depth knowledge about changes in market trends and customer preferences will be a considerable advantage. The objective is to maximize the reach and visibilit...

...set up PHP 5.6 and PHP 7.2 on our dedicated server. The server currently runs Plesk and Ubuntu 22.04.4 LTS. I need both PHP versions running on the server, as we have one Magento 1.9 website and one Magento 2.3 website. Key Requirements: - Install PHP 5.6 and PHP 7.2 on our dedicated server running Plesk and Ubuntu 22.04.4 LTS - Set up both PHP versions to be used on different websites - I may require support in configuring the websites to use the specific PHP versions after installation The ideal candidate for this project should have: - Extensive experience working with PHP installations on dedicated servers - Proficient knowledge of Plesk and Ubuntu - The ability to provide guidance on PHP version selection based on the webs...

I'm looking for a writer to put together a case study based on a small scale project. The project in question involves the supply and installation of furniture in a workshop. The case study will be centered around a testimonial from a customer who recently had this furniture installed. Just ASAP no budget confirmed as yet. I need someone to conduct an interview and write a testimonial case study. My client already has the furniture installed at his workplace facility in Warrington UK. Work can be done remotely via phone or PC (MTS ), that would be fine.

I am looking to create a website specifically intended to function primarily as an informational source for farm tractor and construction equipment users. Here are the specifics: - Focused on giving detailed information about our company - Ability to request a service and schedule it directly on the website - Contains enticing advertisements about our services and products to grab the attention of our audience An ideal candidate for this project would be versed in creating user-friendly websites, integrating scheduling systems into a website, and presenting information effectively. Experience in the farm equipment and construction industry would definitely be a plus. The goal is to make this platform not just informative but also a ...

...committed to leveraging data to enhance our services and support for medical professionals. Our focus is on identifying and connecting with newer medical professionals and travel nurses to offer them tailored opportunities and support. What We Need: We're seeking a talented web scraper who can help us gather specific data on medical professionals with new NPI numbers. Your task will involve targeting individuals in specific states and collecting their information accurately and efficiently. Your Responsibilities: Develop a web scraping solution capable of targeting specific states and names of medical professionals with new NPI numbers. Ensure the accuracy and reliability of the scraped data. Customize ...

...businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis’ standard operating guidelines. • Provide observation a...

...accredited as soon as possible. Key Tasks: - Research and understand the accreditation requirements of International Association for Distance Learning (IADL), Commission on Accreditation of Distance Learning Programs (CADLP), Accrediting Council for Continuing Education and Training (ACCET) and potentially other relevant accreditation bodies. - Assist with implementing the necessary changes to fulfill the accreditation criteria. - Provide guidance and support in the accreditation process. Skills and Experience: - Expertise in eLearning and online education accreditation, specifically with the mentioned bodies. - Strong research and analytical skills for understanding complex accreditation guidelines. - Abili...

I'm looking for an experienced Android developer to create a tablet version of my product catalog app. Key Features: - Offline Functionality: The app should be able to work without an internet connection, allowing users to access product information at all times. - Tablet-Optimized UI: The UI should be designed to provide an amazing experience on tablet screens, making use of the extra real estate and ensuring smooth navigation. - Multi-language Support: The app should support multiple languages, allowing users from different regions to easily understand and interact with the catalog. Ideal Skills: - Proficient in Android development, particularly for tablets - Experience with implementing offline functionality in Android apps - Strong UI/U...

...services. - Service Model: Their operational model revolves around Infrastructure as a Service (IaaS). - Consumer Service: Any consumer services offered need to be listed. - How Services are Offered: Although this data is missing, any available information regarding their model of operation (subscription basis, one-time payment, or pay-per-use) should be provided. Ideal candidates should demonstrate previous experience in the tech market research sector, particularly with a focus on cloud computing providers. Strong analytical and reporting skills are also essential. Adding to this, a good understanding of Infrastructure as a Service (IaaS) will be a significant advantage. The goal here is to create an in-depth profile of Modcloud that includes insig...

I need to assign a project related to the training of n. 1 employee who is part of my staff regarding software development with Angular language. The project involves assisting my junior developer for a maximum of 4 hours per week for a period of 4 months (total between 60 and 80 hours). Specifically, the sought-after figure will have to support my developer in case of problems related to writing the code relating to the development of our software called KAIZENCLOUD.

...Online Rental Transactions: The platform must support online payments, therefore familiarity with popular payment gateways is essential. - User Profiles: Ability to create and manage user profiles for owners and renters. - Search and Filter: Renters should be able to easily search and filter through available rentals based on various criteria. - Ratings and Reviews: A system for rating and reviewing both vehicles and renters will need to be incorporated. - Security: As this platform will handle confidential user information and monetary transactions, a strong understanding of cybersecurity is essential. The ideal candidate for this project would be someone with prior experience in creating rental ma...

I'm urgently seeking a proficient PHP/MySQL developer to tackle several key tasks for my project. Although I chose to skip specifying the exact functionalities, the developer should anticipate working on tasks such as: Work on 45 pages, each very simple. There are 3 main page features: 1. View table from DB 2. Create new record in that table 3. Edit record in that table Most the pages are the same, just a different table. A few tables have some other functionality but it's all very easy. All html design has been done already, you just have to add some PHP/MySQL code to make the pages work with the database. You also need to create the DB, table and records. Though most have been created already. You would need to double check them though. I also need the ...

...packages and receive appreciation of these assets when responding to surveys available on the platform. Additionally, the system offers a referral program where users can share their referral link and earn commissions when new users sign up through this link. This revolutionary business model aims to make the process of participating in opinion surveys more accessible and profitable for users. 1. Interface do Usuário (Frontend): Development of an intuitive and responsive interface for the overall administrative system and user back office. The overall administrative system should include pages for user management, transactions, surveys, and system settings. The user back office should provide easy access to personal...

I'm seeking an experienced website developer to maintain a company website. Keeping the website up to date and work on SEO. NO ADS Key Job Details: - Ensuring seamless navigation structure - Implementation of effective SEO strategies Required Skills & Experience: - Proven experience in web development - Strong understanding of SEO principles - Portfolio showcasing corporate websites Specific SEO Goals: - Increasing website traffic - Improving search engine rankings Your expertise will play a pivotal role in creating an engaging, user-friendly website that also effectively increase our visibility online. Looking for a month to month service. Current SEO guy won't do and website work, like fixing indexing issues. Says that's the develope...

We are a French web and mobile application development agency now structured into units to address specific customer needs. We have launched "Mocaccino", a unit specialized in the development of Shopify stores. Competition is fierce, and we need to redesign the agency's landing page to make it more attractive and effective in converting leads. We're looking for a UX/UI Designer to create a new visual identity for this unit and mock-ups for the landing page. If the assignment goes well, you'll also be able to design the website's future pages. We have prepared a brief to present the project and our needs:

...a 'Know Your Customer' form. I have examples in mind, such as or revveon.com. We've already secured the domain and hosting; your task will be to develop the site, ensuring it's ready for our subsequent management. Key Features: - Development Platform: WordPress - Customer Insight Form: The main aim is to collect vital contact information. The form should be engaging, user-friendly and serve our business needs effectively. - Additional Sections: The website should include sections like 'About Us', 'FAQs', 'Contact' and 'Financial Solutions'. The 'Financial Solutions' should be a comprehensive section outlining the services and products we offer. Ideal Skills and...

Resolved Azure web app service error. 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

...promotional tool for the latest feature of our SaaS product. The primary goal of this material is to persuade our existing clients to upgrade and attract potential clients to our service. The brochure should: - Introduce the latest feature in a compelling and engaging way. - Clearly outline the benefits the feature brings to the users. - Use an innovative and forward-thinking tone to appeal to the target audience. - Encourage existing clients to upgrade to enjoy the new feature. - Be attractive and convincing enough to capture the interest of potential clients and encourage them to consider our service. The distribution of the brochure will be via email, direct mail, and at events. It is crucial that the content is tailor...